TownePlace Suites Richland Columbia Point

Quick visit One night stay because our water main broke. The hotel staff was very friendly. The lobby was nice and spacious. It had a small convenience store with snacks and drinks. The room was nice. Small kitchen area. The bathroom was on the small side and it faced into the room. We had a small child above us that ran across the room continually until midnight. The bathroom was mostly clean. Some residual matter under the toilet seat and long black hairs on the shower wall. Breakfast was fine. Usual fare eggs, sausage and waffles. Our stay was quick and we were comfortable.

I stay in Marriotts all over the world.. this has to be the worst experience EVER! Stayed at this Marriott for a month and was treated well as an Ambassador Elite member. I took a week vacation to the Philippines, and when I returned all my belongings were gone through, and I hand alot of stuff missing, including currency I collected from other countries as souvenirs. Never felt so violated in my life. Beware of this Marriott, so many more better and honest Marriotts in the area.

I stayed the night of 9/4/2024. The sweet lady working the front desk made my stay.

Great, clean property. The breakfast was very tasty and the staff were super nice and helpful!

Clean. Great amenities. Actually super helpful and kind front-office staff.

I've traveled to multiple TownePlace Suites and this one doesn't quite measure up, unfortunately. Overall, it's clean good views up floors 3 or 4. Very close by quality restaurants/bars -- easy walking distance. Free parking is fairly plentiful. Front desk tries to be helpful. On the downside, there is no swimming pool, neither indoor or outdoor. The door entry technology is old and fails frequently. I had to change out my door electronic key 3 times! Time to replace the system. The bathrooms are dates, using curtains and having thin towels. Breakfast is squeezed space wise, and not as good as other TownePlace Suites I have stayed at. Even worse, when I arrived for breakfast at 6:30 a.m., the main dining area trash can was already full to the top! And there were hardly any egg items remaining to be consumed, and the coffee was lukewarm. The cups used for waffle batter were insufficient to truly make a full waffle. Where's the server!! If you're unlucky, you'll get an "upgrade" that faces a major highway and impacted by noise. Thankfully I bring earplugs. Last, the value (nightly cost) this time of year is terribly overpriced. To pay over $200 plus tax for this experience does not reflect good value.