Hotel in zona Botanical Gardens, Rhyl

It was so friendly! Parking was so easy. Food was very good, although the Rice Crispies felt like they'd overstayed their visit! Breakfasts were excellent, and always freshly-cooked, if necessary. Good variety in Evening Meal Deal, and no complaints here. I had a small plumbing issue with my toilet seat, but it was swiftly remedied. Very convenient sea-front location with sea-view (at least my room did, which was very close to the two lifts on the 1st floor. The staff were great, but there needed to be at least one more all the time. Two servers aren't sufficient when these two alone have to take orders, run the bar serve the food, AND be on Reception every time someone needs help. Reception is CCTV monitored, and when anyone comes to to the unmanned Reception a loud buzzer is sound and one of the two working in the restaurant must stop what they're doing and make their way to Reception. The staff are wonderful, but are clearly under pressure all the time. Serving time is very slow, but personally I was in no hurry! Premier Inn must address the staffing issue, because otherwise two many corners are being cut, and the overall level of service definitely suffers, which is a pity! I didn't get the names of all the staff, but Cathy (manager) was lovely as were Ni and Tiger-Lily. Alesi was so lovely to talk to, as was David and Graham (?) - (maintenance).. They all felt that that had any amount of time for you, like going out of their way to ask how the food was etc, even if they didn't have a second to themselves. However, they made me feel welcome the whole time. Diolch yn fawr Ian!

The trip advisor photo is of a vibrant yellow small boutique hotel. The reality is a pebble dashed 70 room hotel which has seen better days. Myself and partner decided to eat out both of our two nights stay and were overjoyed that we did! Prestatyn has excellent options if you like Chinese/Malaysian or Indian Judging by breakfast we made the right choice.Coffee was terrible, scrambled egg was dry and bouncy. One rasher of bacon on a full breakfast. My partner wanted a full but as a celiac she was told there were no gluten free sausages, so she asked for smoked salmon and scrambled egg, but she wanted mushrooms and bacon added to it, she was told if it was a different chef she would say yes!So a firm no! 😏I'm a chef and understand smoked salmon is an expensive product, but we weren't even given the option to pay a little extra for what we want. What has happened to upselling, and making the customer happy, we weren't looking for a freebie! We decided to go into Prestatyn for breakfast after check out instead of enduring that again. We both had excellent smoked salmon and scrambled eggs, and a decent coffee! For the price, i really thought it would be better, shame. The hotel has a really interesting history, it was the place to be, now it mirrors the sad sight opposite, Abandoned Pontins, which looks like a prison. If they invest it's a gold mine, and Prestatyn is so nice. .

Bella piccola hotel. Facile check-in e check-out. Pace e tranquillo.Spotless.Letto è così comodo.L'unica cosa che hanno bisogno di fornire è acqua in bottiglia, ma altrimenti era completamente immagazzinato con tè e caffè.

Veramente buon posto bello e bel personale e una veramente bello area piscina 🙂