Premier Inn Caernarfon

Really clean room, good service at the front desk but the aircon is like a cement mixer unfortunately :-( if they sort that out then it’s a perfect stay! Also parking is non existent you need to put your car in a council car park and hope it doesn’t get broken into! Btw don’t stay in a room opposite the travel lodge as you will be away all night! Other than that no issues.

We had a couple of health issues on arrival all made that much easier by your amazing staff member Hannah who went out of her way to help us. A total star helping us with car parking nearer to the hotel, finding us a room with more access on the lower floor, helping with our luggage and providing us with a packet of cakes to go with out tea ! Danny also welcoming and ready to provide assistance. Our breakfast at Table Table was also good with a lovely manager Nicola who greeted us warmly each morning and made sure we had all we needed. All in all we loved our stay in Caernarfon and would be back there in a heartbeat ! So, thank you once again Premier Inn

The hotel is in a good location, the staff at check in were friendly and very efficient, and there is parking nearby that is reasonably priced. The room was clean but it was SO dark, even with all the lights on. We didn’t ask to move rooms because we could see the whole building was surrounded closely by other buildings so they all looked to be dark. It was also the most dated Premier Inn I’ve stayed at. It was clean and served its purpose, but little things like paint peeling off the wall in the bathroom or putting in more lights seem like easy touches to make it better. The bathroom was dated, I can’t remember the last time I stayed in a hotel that had such an old style bath/shower. I feel that shower curtains are unhygienic. The toilet seat was one of those cheap plastic ones that cuts in to you, paired with the one-sheet toilet paper in a plastic dispenser I felt like I was back in school every time I went to the loo! And the bed is waaaay too soft so wasn’t comfortable. There was nothing when making the booking saying you needed to bring any documents when checking in. I called the hotel to be sure beforehand, as I didn’t want to turn up and not have what they needed. They said I didn’t need anything. When I mentioned my husband wasn’t from the UK, they said he would need some form of photo ID, which isn’t a problem but if that’s needed it should be mentioned when booking (or when you ask without needing to specify what country we are from). In the end when we checking in no one asked for anything anyway.