Akti Imperial Deluxe Resort & Spa Dolce by Wyndham

Everything was great. Lot of people, but systems working. Thanks a lot, we have a wonderful holiday.

I liked the staff and how friendly they were. Place was clean. Food was very subpar, coffee which is basic was disgusting, not real coffee beans. First time ever having to wait for elevators in a hotel let alone a five star hotel. I think the branding needs to be changed to 4 star definitely not a five star

This hotel is meant to be 5 star but should be downgraded due to its poor condition of rooms and cleanliness. Lack of food choice with same food choices rotated into most of the restaurants. Spa that has poor hygiene and cleanliness. There was 6 of us and we booked two rooms of three. The rooms, are tiny and one person had to sleep on sofa bed which was super uncomfortable and hard. Sometimes no bed cover was offered. The rooms were cleaned daily but bed sheets were not changed often filthy. And floors still dirty. The bathroom towel hook had come away and been left. The cupboard shelves had nails sticking out. The safe inside cupboard was on floor not easily accessible. You could always hear noise from other rooms and floors above. I write this review as am underwhelmed with the experience and find it difficult to understand how this is hotel is offered as high quality 5 star. Staff overall are friendly especially around pool and animation teams . However, when we first arrived I had to share an email to front desk to prove my booking. They did not seem prepared for our arrival. Also were not keen to answer questions on local attractions. Advising to come back next day when they have more time. I would definitely visit Rhodes again but would not stay at this hotel.

So I wanted to do a proper comprehensive review while we’re in the middle of the holiday for anyone looking to visit. First impressions, straight away this is not a 5 star hotel. It says it is but it’s definitely not. It’s not a bad hotel, some really good qualities but if you’re thinking of booking it because it’s 5 star then be prepared. Rooms are ok but ours is one of the smallest we’ve stayed in as a family in any hotel. Plenty of wardrobe space to hang up but not enough space for folded items and nowhere to tuck away the luggage. Nice bathroom though considering the size and the staff have been to clean/tidy every day so far. Mini fridge is free and topped up daily which is actually really good. Couple of beers, couple of 500ml bottles of wine as well as water and fizzy pop for the kids. You won’t go hungry, lots of food on, all day and all night, literally 24 hours a day. Food is pretty good quality and good variety. If you want to do the themed restaurants book on the day you get here, we managed to get into the Greek one and it was nice. Drinks are not great though, paper cups around the pool, some plastic ones if you’re at the lower end of the main pool. But it’s self serve beer so there’s plenty of it although it’s usual all inclusive stuff so fine if you like drinking carling or similar, not great if you like decent beer. Cocktails are all premixed so not the best, would normally drink G&T’s but the tonic honestly is dreadful, completely flat and just doesn’t taste right so been to some local bars instead, many of which are excellent - try Elysee or Republica just around the corner and Rodos Garden does really good cocktails. But obviously if you’ve booked on the all inclusive it’s a significant extra cost to consider at €6-8 for a beer and €10-12 for a cocktail. Sunbeds are the biggest issue. I know it’s August so the busiest time, but people are reserving sunbeds at 5am. It’s ridiculous and the hotel really needs to do something about it. If you’re not out before 8am you probably won’t get one. And they really need refreshing, loads of broken ones and they just look very dated and in need of replacement although the ones around the adult pool seem in better shape. Same story at the beach - although they’re free many of them are broken and seem like they’re going to have someone’s fingers off if you’re not careful. There’s a little beach bar though that’s part of the all inclusive, you can get beer, wine and soft drinks as well as plenty of water and sandwiches. Evening entertainment - we honestly haven’t seen it in the 7 days we’ve been here so far. The hotel is huge, really huge. And the entertainment area isn’t that big so I’m guessing if you’re not down there for the very beginning then you’ve no chance of getting a seat. It’s by the pool so we can see loads of people sat on the sunbeds when it’s on but if you’ve been sat on a sunbed all day (see comments above about the state of them) then you don’t want to get dressed up t