Utente ospite
9 agosto 2023
Far from food places, shops, activities in Reykjavik. We had to remind them to send us the check-in information several times, otherwise we could not enter. Room was substandard: cellar room with cartons ducktaped to the hallway window for 'privacy'. Poorly finished, this room was clearly a basement before, not entirely renovated to rooms. With *********** there is no way to know which room you will be 'assigned'. Showers are dirty, some have moisture issues. Refund policy is unfriendly: we tried to cancel months in advance and no refund possible whatsoever. The owner seems to be using this place as an investment to get some money of unheeding tourists and dump old and broken furniture. All over the hallways: broken stuff, repair tools. In the middle of the night the housekeeper was rummaging through cupboards in the hallway, waking us up several times.
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