Premier Inn Basildon (East Mayne)

I’ve had a wonderful stay so far at Premier Inn Basildon (East Mayne) while travelling for business. I was pleasantly surprised to receive an upgrade to a larger, more spacious room, which made my visit even more comfortable. Check-in was quick and efficient, completed in under five minutes, and I was warmly welcomed by Leigh, who was incredibly helpful and friendly. Travelling for work can sometimes feel isolating, so it truly made a difference to have such a kind and genuine conversation with Leigh. She’s a real credit to your team 🤍🫶🏻

Clean room Friendly/helpful staff Reasonable car parking charge Tired looking bathroom Several breakfast items not available Decent value for money No air conditioning (declared on website) Easy booking via app. Needs refurbished..

Pretty standard premier inn layout wise. Bed very comfortable as always room ok, some mention it seeming smaller than usual, we didn’t really notice. The whole place is showing its age. The bedding and bedroom was clean but the rest of the place didn’t seem to have the same standards of cleanliness. Our bedroom looked over the main road and although tripple glazed still gets a touch noisy. Probably won’t have call to use this prem again but would avoid anyway, a shame but true. Check in lady was friendly didn’t come across any other hotel staff. Not the premier in but the attached beefeater was grubby, sticky surfaces every where, bar, tables, floor near the bar. The whole site needs a refresher, won’t stop me using premier inn again but not this one.

Visiting family nearby, this was convenient at a reasonable price. I didn't need parking or breakfast, had dinner at the Beefeater one night and it was perfectly adequate. The staff were all extremely friendly and professional. The room had all the basics, (towels, hairdryer, kettle and mugs, TV, desk, sitting chair) which was all I needed as I wasn't there to do much more than shower and sleep. The bathroom was very clean, lots of hot water and complimentary shower gel and shampoo. The only negative was the temperature in the room. Basildon was having unseasonably hot weather the week I was there and there was no air conditioning in the room, the corridors or the little check in lobby. Leaving the window open was not an option for me (traffic noise, travelling solo, plus that would just let the hot air in!) All in all, it was a good stay and I would stay here again if I needed to.

If only the building and restaurant were as good as the staff . One word sums it up. "Tatty!" The hotel building needs some tlc, The restaurant needs a bloody good clean and tidy up . Which is shame as they served up a really good cooked breakfast. All the staff were really friendly and polite .

Dirty and smelly hotel. The whole place needs a good clean. Carpets were sticky and dirty, the rooms smelt damp, the remote for the tv looks like it hasn’t been wiped over in years. Not a nice feeling to the hotel. We won’t be staying here again.