Hotel Brascos

Dilapidated hotel ,loveholidays booked this hotel for me and my partner,the room was infested with damp our clothes absolutely stunk fom being in tge wardrobe. Exposed electrical cables hanging out of draw by bed.Told manager and he did nothing,told loveholidays and they didn't do anything whilst staying there. When we got back after like 15 emails and photos proving the state of the hazards we incurred in our room tgey finally offered 25% back for the dilapidated hotel costs. NEVER AGAIN WILL WE BOOK WITH LOVEHOLIDAYS . BOYCOTT AT ALL COSTS

Hotel staff are friendly. Food is delicious and I can't wait to come again! The hotel is also 5 minutes from the beach. The only thing that I can comply is on the loud street noice that comes from the outside, late at night and on earling morning hours.

As soon as we walked into the hotel we felt we had made a mistake after the receptionist seemed shocked that we'd booked to stay for two weeks. After waiting for about 5 minutes for the lift to reach our floor we made it to our room. The first thing of note was the ceiling as soon as you walk into the room was on the verge of collapse. Several pieces of toilet paper were also seen stuck in the cracks of the ceiling. The balcony pictured on the hotel website made it seem as if you could happily dine on it. We were greeted with dirty plastic chairs and a table. It took the hotel almost a week to give us a shower mat so we were using hand towels for several days. The poorly fitted shower curtain would block the drain and allow water to pass through the sides, leaving the room flooded every time the shower was used. One of the main selling points when we booked the hotel was the rooftop bar. As soon as we walked in there was signs plastered around saying it was temporarily closed. We asked the hotel staff why it was closed and when it would reopen, their response was: "I don't why, it's the owner's decision." The fact it was closed was not stated on their website when we booked. The location is one of the redeeming factors of the hotel being a short walk away from the beach, shops, and the Old Town.

This is my second time to visit Creta and Rethymno. The feeling is great, beautiful nature and beaches, polite and kind local people, nice food and restaurants and many more… Hotel Brascos is great, best food, location and so kind & helpfull staff. I must distinguish girl from reception and kitchen, her name is Christina. She is so polite, kind and helpfull at any question and help that we need… She was good presenter of hotel, Rethymno city and Cretan’s culture and I think she will be good manager in the future! Best Regards for her, and all other stuff in Hotel!

This hotel is good enough for what you pay.It is in the centre of the city.Staff is smily and very helpful,nice roof bar,and good coffee.I recommend it for 3-4 nights so you can walk the city and be near to your hotel.