Ye Olde Bell Hotel & Spa

Stayed here for work a few times. Rooms are always clean and tidy. Luckily this time I got a room in the outbuildings. Very nice room with a sofa. Clean and spacious. The gym is also great. Compact but with the main machines needed. Staff always lovely on the desk.

Family lunch. Went out for lunch and had a lovely meal with my family. Food was excellent, took a little time to come but was worth the wait. Sat inside but there was plenty of seating outside for good weather. There is a spa and hotel attached to the restaurant. Inside could do with a little updating and looked tired in places but this didn’t spoil our experience.

We booked the Date Night Dreams package which comprised bed, breakfast and evening meal. We were very disappointed. The room we were given was not romantic at all. We stayed in room 72 which is a courtyard room, away from the main building. The room was warm, nicely decorated and clean. However, the bathroom was very small, rather like a caravan bathroom. Initially, the bed seemed ok, but we both had a poor night’s sleep as it was so uncomfortable. The evening meal was the most disappointing part of the stay for us. We arrived for our evening meal and were taken to a table in the general bar area. It wasn’t at all romantic as we sat with families. The tables weren’t set, the lighting wasn’t romantic, there was no music, no candles and the only flowers was a pot of plastic sparkly snowdrops - not romantic at all! Later, we found there was a different restaurant area, which would have been so much better and was what we were expecting as part of a date night dreams package. The food was fine, but we didn’t enjoy the meal because of the setting. Fortunately, the breakfast was nice. We sat in the same bar area, but this was fine for breakfast. The table was set nicely, a lovely lady looked after us, there was a good choice of food. Music gave a relaxed atmosphere.

Delightful old fashioned style hotel full of character. Wonderful staff and food is exceptional. My sister got married here in January and we have visited before to the spa which is also excellent. The food is 5 star quality. Excellent meal in the restaurant night before the wedding and full English breakfast was faultless. Rooms vary from very big and grand, to more budget friendly family room options. Definitely worth a stay here or stop by for dinner or to spend the day at the spa. I will be returning.

Stayed as part of the twilight spa package. Very friendly front of house staff, smiley and helpful. Room was well appointed except for really poor bed pillows (lumpy and hard) and no shelf in shower for shampoos, etc. Spa was wonderful. Again, staff were very friendly, food and service was outstanding. Breakfast at the hotel was very good, lots of choice, good quality of food. The only slight downside was we arrived at 9.45am, which was still 15 mins before close of service, but did feel a little rushed towards the end as serving staff seemed more focused on prepping the bar area for the rest of the day whilst we were still eating our full English. A minor point really as the breakfast was delicious but it seemed unnecessary and made us feel rushed. On the whole, a very relaxing stay and treat pre Christmas!

We went to celebrate my sons birthday day. Shown to our table there was food on the floor from previous customers. The menu was poorly written and the waiter could not answer our questions about it without going into the kitchen. The room was cold and drafty. Dirty glasses. Extremely slow service due to lack of staff. Two meals came cold and had to be remade. Plates not cleared after main course. Waited for ages for drinks. Wanted a 3 course but left due to no service. Staff were nice but could not cope with the numbers. Who ever is supposed to be managing the restaurant should sacked.