Barceló Cabo de Gata

The hotel itself is amazing but: - Shower door did not close properly and therefore we got "floods" everyday in the toilet. - Mosquitos: I do understand that we are in a "wild" enviroment but it was amazing every time we open the curtain of the terrace how were falling many mosquitos. During the night, going to the toilet was an expirience as well. Too many mosquitos...they should try to do something with this. - Meals: they do not include beverage, its normal until you are charged 3'5€ for an opened bottle of water when they should serve or at least give the option to have it for free since the law says that. - Checkin: the girl of the counter just told us, "hey scan this QR code and everything is explained", why shall I download an app of the hotel? is it so hard to explain just in few second all the activities of the hotel? - Breakfast: Bakery quality worse than any other hotel I tried... Speaking about amenities hotel is perfect, big pools, nice decoration, buffet was ok and it has direct access to the beach. Its a pity that the service is not at Barcelo level standards.

Disappointing Both large pools closed without notice and also the pool snack bar making a large outdoor area worthless. SPA booking App did not work saying everything was booked for weeks ahead. Breakfast room dirty and disorganised and food only passable despite relatively low hotel occupancy. Staff (except cleaners) unfriendly. Was not even asked how the stay was when leaving. Booked a junior suite that overlooked roofs with solar panels and the side of the balcony overlooked all the hotel bins and area where restaurant staff congregated to chat and smoke. Every night staff emptied glass bottles and rubbish well after 10pm in the bins making an awful noise. Overall, a lovely spacious room, but poor service, amenities and rather low quality.

Nice location and staff very friendly. Buffet Food was a bit lacking but the bar food was really good!