Utente ospite
5 ottobre 2024
Misleading info on website. NO Concierge Service. Poor follow through by the Hotel Desk on messages sent to us in response to our queries. Interior is extremely dated and tired - carpets are threadbare, furniture is old and worn out, there is only ONE person managing the reception desk, the kitchen, and responding to customer queries. Poor Management. Had to remind the reception everyday to restock complementary tea and water in our room. The Manager was nowhere to be seen and neither did he/she bother to follow-up on our complaints during the entire 4 days of our stay.
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