Hotel in zona Champagne Castelnau Caveau, Reims

Very close to Xmas market square, but a bit distance if you are visiting city centre of Reims and the Cathedral. But all in all the hotel is new and clean. The shower seems sometimes hot and sometimes cold, not consistent.

Tutto conforme: accoglienza, comfort, posizione, qualità delle prestazioni ... tutto era là

The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel. Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours. The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch. That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.

Molto bel hotel con grande posizione. Pulizia, bella camera. Le persone all'hotel sono amichevole e utile. Ma da un lato dell'edificio, il corridoio è un po' buio. Devi cambiare la lampada a quella più leggera. La lampada automatica funziona un po' lento. Ho un po' paura di camminare sul corridoio.

Grande posizione, vicino alla stazione Reims e il valore reale per i soldi.

🚗 Trasporti: vicino alla stazione ferroviaria, è molto conveniente per coloro che si pregano di prendere il treno presto 🧹 Salute: in generale 🔔 Servizio: estremamente semplice, ma conforme alla posizione dell'hotel Il rapporto prezzo è alto, ma non richiedere troppo per il servizio

Personal Rezeption sehr freundlich. Beim  Frühstück eher desinteressiert und unfreundlich. Frühstück lieblos und eher schlecht. Kaffee war sehr schlimm. Zimmerausstattung okay und sauber. Flure sind und Aufzug eher bedenklich. Garagenparkplatz perfekt, im vorderen Bereich auch für VW Bus geeignet. Super war, dass wir den Parkplatz auch noch nach dem Auschecken behalten durften. Danke dafür!

Il posto favoloso vicino alla cattedrale è così bello e si raccomanda di avere un balcone davanti alla cattedrale. Il personale è andato sopra e oltre per rendere la pausa perfetta (per prenotare un ristorante per noi per parcheggio valet e essere semplicemente amichevole e utile)Abbiamo sepolto champagne davanti al ristorante dell'hotel fuori con una goccia posteriore della cattedrale. Devo solo menzionare anche il delizioso colazione.