Hotel Fairfield by Marriott a Regina

Ho prenotato attraverso un terzo, avevo chiesto 2 letti, è stato assegnato una camera di disabilità, anche se l'hotel non era pieno, non si poteva fare alcun cambiamento. Se una persona disabile ha richiesto la stanza, dovrebbe andare a loro

If I could give 6 stars I would. I was in Regina on business and it happened to be my birthday as well. Not only did the hotel leave a Happy Birthday card signed by 20+ members of the staff, I was upgraded to the Royal Suite for the night. Wow wow wow. The most lavish room in the entire hotel close to 1500 sq ft of living space !! It was unbelievable. All of my stays in Regina are at HotelSask as they have never let me down. Kunal the GM personally contacted me to make sure everything was to my satisfaction. The front desk staff Gloria, Vishnudas and Marcia are first rate awesome people too!

My wife and I stayed at the Courtyard by Marriott for two nights during a side-trip from Saskatoon to see a Roughriders game. We booked three nights in advance via *******, although that reservation was only partly honoured. We arrived a few minutes after the earliest check-in time to be told that they did not have the room that we booked. I appreciate that it was a busy day with the football game that night, but what is a reservation if it doesn’t actually “reserve” the room? The front desk clerk offered us a different room type, which wasn’t an upgrade, but for our purposes was essentially on par to what we had booked. On check-in they explained that they weren’t able to take payment by credit card and asked me to pay via debit card. This may have had something to do with the CrowdStrike global IT outage that was happening that day. I paid $147 that I was asked to pay, via debit, but became concerned because this was only about half of what I was expecting. As I collected my room key and turned to leave, I asked the front desk to confirm that I had a room for two nights. They realized that they had only charged me for one night, but were already processing their next guest. I suggested that I collect my bags from my car, go to my room, and return to the lobby, which allowed them to focus on their next visitor. About 20 minutes later, I returned to the lobby and they confirmed that they had only charged me one night. My debit card payment for the second night failed, as did my wife’s debit card payment (again, likely due to the global IT outage). For whatever reason, they were able to accept a credit card payment (which I suspect they could have done all along), and finally we were checked-in and fully paid. The total cost was about $9 less than the amount expected from my ******* booking. The room itself was a good size with a large TV, black-out blinds and a bar fridge. The bar fridge was a surprise, because we had specifically looked at the hotel listing on ******* to see if it had a fridge. A fridge was not listed, despite other details that you would think would not have needed to be listed “towels”, “bed sheets”, “private bathroom”. We really liked the blackout blinds. I didn’t love the giant pillows, but I appreciate that’s a personal preference. We didn’t use any of the restaurants or other hotel services. They had free parking, which was convenient. They had free wifi, although we couldn’t connect one of our devices. They had a support number to call specifically for wifi problems, but the support agent couldn’t resolve the issue either. I would have rated this property a 3.5 out of 5 if I’d had the option. If we’d had none of the (relatively minor) issues mentioned above, this might have rounded up to a 4/5, but that wasn’t the case, so I consider it to meet expectations in an “average” sort of way.

Siamo stati con i bambini per una notte, la posizione è molto buona, nel centro della città, e l'igiene è buona. In una camera a due letti, non c'è problema a dormire con un bambino. Il check-in alla reception è molto veloce e anche il check-out è molto veloce. La colazione ha pane al burro, muffin, yogurt, succhi di frutta e coppe di frutta, grandi quantità!

First, would like to state that the front desk were most accommodating as a whole, esp the sales and marketing manager, Debbie. Not a great experience at the hotel with people who were not booked into our block of 15-20 rooms. They placed other people within our block. I would never complain about that but when there was a severely inebriated gentleman that kept coming into the hallway from his room to speak with the 12-13 year old girls we had within our group (they’re kids…they like to bounce from one friend’s room to the next), I was pretty unhappy with that and called to the front desk and requested someone come speak with him. Nothing was done. Aside from that, things were just fine. Nothing amazing. My room was adequate and clean-ish. The bathrooms could do with a deep clean as the picture on the wall had some sort of scum on it, the fan vent cover needs all the dust cleaned off it, and the grout needs a serious cleaning. For 150.00 a night as a “special” rate for our hockey team, I just expect clean but this seems to be a recurring theme with all hotels these days.

Siamo venuti per una vacanza a famiglia e il nostro soggiorno era eccellente. La navetta per il gioco Rider si ferma proprio all'hotel che era grande, non abbiamo dovuto preoccuparci di andare a e fuori dal gioco. Il personale del servizio frontale era molto amichevole e utile, insieme al personale del ristorante. La temperatura della piscina era una corsa a casa, rendeva il nostro tempo molto piacevole lì. Ci sarebbe sicuramente rimasto qui.

Sono stato a questo posto diverse volte ora e quando il prezzo è giusto, mi fermerò di nuovo. Abbiamo mangiato al ristorante una volta e il cibo era buono, il servizio era lento quella sera, anche se non era occupato. Mi piaceva poter prendere Starbucks caffè e colazione fresca per andare al mattino. La mia grande denuncia per questo posto è dovuta pagare per il parcheggio e la posizione mi fa sentire un po' schizzica, ma non vado fuori di notte.

This was the worst hotel experience I've ever had. If the experience we had had been at a $79/night side of the road motel, I would've been much more laissez-faire about it. However, we paid $180, plus parking, plus a $35 pet fee, and would've been more comfortable sleeping in our car. The 2 main issues were: 1. The heat doesn't work on some of the floors. My understanding is the first 3 are the main issue. And when I say it doesn't work, I mean it never reached more than 17 degrees, and cold air blew from the vents straight at the beds THE ENTIRE TIME. This is a problem they know about. They've had people in to fix it, but ”can't”. So, when it's -30 outside, this hotel is charging people $180 to stay in hotel rooms THEY KNOW have no heat! ***?! Do they have heaters, i asked? Some, but not enough for every room, so we were out of luck. In order to actually manage to sleep, we kept a pot of water boiling on the stove all night, went to Canadian Tire to buy our own heater, and each slept with 3 blankets and our clothes on. They offered us extra blankets, but only sent 1 for 4 people and 3 beds. We had to call down 4 times, each time we were on hold for over 10 minutes becausevthe place was a gong show. This leads me to the second issue.. 2. Management of the hotel. This place is BUSY. There was never not a line up at the front desk. Like i said earlier, every time I called down I was on hold for 10 minutes. I've never seen a hotel this size not have at least 2 people on the front desk, but there was only 1. A couple manager looking women walked around, back and forth into the office, etc, but never jumped onto the other desk to help out. It was ridiculous. When we first went up to our room and realized the heat didn't work, we called down to the woman who checked us in to complain. She acted surprised about the heat and gave us the only other room in the hotel because they were full. I waited in line for half an hour to get new keys, and when I got to the front desk a different clerk was now telling me my reservation had ended and there was no room for me. We spent another 10 minutes going around and around, while I tried to explain what had happened. This is when we were told that the heating is a problem they know about and can't fix (not the story we heard from the other clerk) but were assured that the new room would have heat. Nope, that was a lie as well. I could go on, but that's the gist. I'll never stay again.

Il centro di Wi-Fi è stato molto ammirabile, il centro di Wi-Fi è stato molto ammirabile e il centro di Wi-Fi è stato molto ammirabile. Durante il mio soggiorno ho avuto un problema, e il personale dell'hotel è stato super veloce a risolverlo. Sono davvero preoccupati per i loro ospiti. Ho anche davvero goduto tutte le cifre divertenti e uniche sulle carte chiave, non disturbare i segni, ecc.