Redding, CA - South

A tenant next door banged and make noise all night. I contacted the front desk, and they were supposed to check on it. The noise continued after the call and through the night. Upon checking out I informed the clerk about the issue, and she appear to be unconcerned. The Wi-Fi access code did not work and there was a leak under the sink.

Great customer service, comfortable rooms. The TV in my room does need replaced as the screen for some reason has 3 very noticeable white spots but other then that it was a great stay.

AC and Bathroom light didn’t work. Not enough towels. Bugs everywhere and couldn’t find the TV remote when I asked the lady in front had an attitude.

Better than red lion by service and cleanliness. I have previously rented here and given a dirty room, when changed to a "clean" room (which was better) the sink was clogged and flooded!

I was so tired when I checked in that I kept making mistakes, like where did you say my room was? But the man who checked me in was kind and wasn’t upset by my interruptions. And he was busy, too. Very professional but personable.

I hate complaining, but tub drain very slow, sink drain broken and wouldn’t drain at all and toilet seat was missing one bolt and other one was very loose. A/c unit was missing sticker overlay so you couldn’t tell what mode or buttons were what.

Awful! The maids went into my room, went through all my stuff, and trashed the room. They stole my stove and fuel and when I told them I was going to call the cops, they broke my stove before giving it back! Then accused me of stealing their towels!

Never would have stayed here if we’d known how terrible the neighborhood was. Syringes in the grass surrounding the property, burn spots on the suite side tables. Did not feel safe. Really great staff though, which was a big plus