Red Deer: hotel con bar

We decided to stay close to home for our anniversary and try this newly renovated and a repurposed resort. Our experience in the order we did things Arrived at 5 pm. Check in took forever as other customers had a million questions and were chatty. Probably 20 to 30 min to get checked in and only 3 check ins in front of us. Dropped our bags in room and went for dinner HIY STEAK restaurant Staff - super friendly and awesome I had Steak with broccolini and mushrooms. And it was perfect and excellent Wife had lobster Mac and cheese. She couldn’t eat it as it was dry and super fishy tasting. It’s not really a steak house atmosphere. More of a mom and pop little town restaurant. ****** Nice. Clean. And what you would expect. Although we did expect it to be much bigger considering the hype we heard around it. LOUNGE in Lobby Wife wanted something to eat as she never really got dinner so we stopped here. Staff was friendly and that was about it Took over 20 minutes to get a drink and over 45 minutes to get food. Customers all around us were waiting forever for things. One guy got a salad and then waited 15-20 minutes for utensils. Food was not great and service was just horrible. My wife got mad at me for tipping. Which took 20 min to get bill almost. We were here forever for a quick drink and snack. Also drinks were very watery. We both doubt there was alcohol in them. Then we went to our room……….. This was one bedroom suite Earlier when dropping bags we saw how out of date the rooms were but knew hotel was old but that was it we left. When we returned for the night we found a mess of items that just disgusted us. Bedroom has no ventilation and was super hot. There were stains all over carpet and under end tables has not been vacuumed in a long time. Living room. TV was shattered, wall paper damaged and pealing, stains on floor and lampshade, carpet had string hanging everywhere. Snot on the wall. Was just unbelievable. Bathroom. Where do I start… there was a smudge of what looked like blood by the door handle, door handle was trying to cover a hole in door. Caulking on counter was just pasted over what appears to be mold. The tub surround had mold on walls, drain was gross, roof in disrepair. Big dirt smudge on roof and air vent not cleaned in long time. So we decided to call the front desk. Main thing was I did not want to be charged for a broken TV. Desk was polite but because they were fully booked they were not willing to do anything. Wouldn’t even send someone to look. I asked for refund and we would leave. But because I booked through ******* it was out of his hands. Like he just didn’t care to try to help. I called ******* and thankfully they were a great help. Got me a refund. We grabbed our bags and left hotel at like 10:30 pm As we left I wanted to make sure we were not going to be responsible for TV and the desk said ya that was last guest and he was charged for it. ?????? Why was it not fixe

Great friendly service from immediate walk on check on throughout the stay and check out. Room was clean, quiet and comfortable. Complimentary breakfast was appreciated. All in all great value! A shout out to Matia and Nancy and all staff who remain nameless but all pleasant and helpful! Definitely recommend 👍

Spent 10nights here, staff very friendly and helpful. Our fridge didn't work but we were given a new one the same day. Bed was clean and comfortable, while the room was of an acceptable cleanliness. Water was really hot with towels and toilettries beingregularly changed.Breakfast was great, plenty of unlimited options. We had to extend our original stay and it was arranged with no issues. Would definitely recommend and stay again.

Ideal for business and leisure travelers alike, this Red Deer hotel in Alberta is conveniently located near shopping, recreation and corporate offices.No matter what brings you to Alberta, youre sure to find something for everyone. This Best Western hotel is close to premium shopping at Parkland Mall and bustling downtown. Outdoor lovers take advantage of close proximity to the beaches of Sylvan Lake, Discovery Canyon, Canyon Ski Area and the many green spaces and walking trails throughout the city. Sports fans dont have to go far as the hotel is conveniently located near the Collicutt Centre, GH Dawe Centre, Westerner Park/Enmax Centrium, Pidherneys Curling Centre/Kinex Arena, Edgar Athletic Park and the brand new Gary W. Harris Canada Games Centre.Our business guests will appreciate the on-site boardroom for small business meetings. In addition to this, guests will find easy access to local businesses, including those at Edgar Industrial and Burnt Lake Business Parks. Also, this Best Western hotel has easy access from the QEII highway and is centrally located between Calgary and Edmonton, allowing for quick day trips into the larger cities.Each recently renovated guest room features high-speed Internet access, microwave, mini-fridge, comfortable pillow-top mattresses and an ergonomic desk chair perfect for working or relaxing. Take a swim in the indoor pool, relax in the hot tub or enjoy the exercise facility. Guests can also unwind and enjoy in-room movies or cable on a flat screen TV. For the ultimate experience in spacious luxury, be sure to ask about the executive king, premiere or whirlpool suites. Guests can start each morning with a complimentary newspaper and full hot breakfast.Our friendly team members are dedicated to providing outstanding customer service and are ready to welcome you to this exceptional Red Deer hotel. Book a stay and save today with the Best Western Plus Red Deer Inn Suites.

TownePlace Suites by Marriott ® Red Deer is a moderately priced all-suite hotel providing short term and extended stay comfort where you can balance work and life. Ideal for travellers who need accommodations for short or longer stays, this property offers studio, one-bedroom and two-bedroom suites with fully equipped kitchens. Guests can work and relax on their terms in bright and modern suites that feature full kitchens with stainless steel appliances and granite countertops, adjustable work space with built-in shelves and excellent task lighting options, a 42” flat screen TV, as well as luxurious bedding. Guests can enjoy a complimentary breakfast every morning, as well as 24-hour coffee and tea station. Other hotel amenities in this pet friendly hotel include an exercise room open 24 hours per day, indoor pool and hot tub, self-serve guest laundry facilities, two limited capacity meeting rooms and complimentary wireless Internet.