24 Yagihama-cho, Rausu Town, Menashi District, Hokkaido, 107-0052, JapanDettagli hotel
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1 notte
Recensioni degli ospiti
3.7/5
11 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Everything is fine except the ordered dinner...it's a trap if we are not calmed enough to see the hot pot...we ordered in the expensive beef but came out was fish!
We were looking forward to that special dinner which was booked in advance early in that morning. As we asked why it was not beef?
Their explanations were because sort of beef therefore replaced by fish...The point is that why didn't tell us as we sat in? We paid the most expensive price for the menu but got the common fish, if we didn't voice out...the story was ended.
After the complaints, they refunded @¥2000 for that costed ¥9000 expensive meal. It is a poor meal, unfresh ingredients with fare cooking method, not valuable at the description on such expensive price!
Its an Onsen hotel.
The rooms are clean and spacious for us. One has to make their futons.
There is a smoking room at the entrance so one might smell smoke as they enter but none else where.
View was great.
Front desk staff was friendly and nice.
The room we were in was huge - 2 big beds and a lounge, a huge bath and wet room. Lots of toiletries provided in the bathroom too. The heating needed to be on to 26 or 27 degrees as there was a cold draft coming from under the door and also from the cold windows. This kept the room about 22 degrees we thought. The food was dreadful and made 100 times worse as I am vegetarian... Tasteless vegetables boiled to death with very little protein offered. Breakfast was even worse and one morning I was left to have cabbage and chips as that was all there was that was vegetarian... No bread of breakfast cereal anywhere in sight. Thankfully there is a supermarket close by. It seems quite common in rural Japan to not cater for vegetarians.... so beware...