Utente ospite
15 marzo 2024
Let's start with the positive: staff is very nice as per Thailand general experience. Room was clean, no concern. Breakfast is nice. But we were not lucky. The pool had bad smell coming from sumps in neighbor alley. Made it unpleasant to spend time there. On our last night the A/C began dripping so much that we had to change room this close to midnight. Went 2 floors above to a similar room which was were warm about 33 degrees. Front desk refused a compensation for this bad experience, claiming we had the benefit of an upgrade!! TRIP.COM was nice enought to offer a decent compensation i coins. We had 1 dinner by the river restaurant. It was OK, not more than that.
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