Utente ospite
31 luglio 2024
We have booked the hotel a day before, unfortunately without reading any reviews. Bad mistake! We drove a full tiring day to reach Rapid City, beautiful place eagerly waiting to get into the room for a good rest. We checked-in but the room, since we opened the door, smelled like mold. Of course the room was hot since the AC was not ON. The outside temp was roughly 93! As soon as the AC went ON the moldy musty smell poured into the room. I went to reception and kindly asked for the room to be changed. I was given another room but the AC did not function at all. Again a trip to reception and the next room was somewhat acceptable. Somewhat because: in all the rooms the carpet looks horrible with stains and dirty. The rooms are dark, very dark like a mortuary. There is no breakfast included also! Ah the smell, all the rooms stink, like there is no air circulation, the stale smell in unused rooms. If you can please avoid this establishment and spend your night elsewhere. One last item, of course the manager is not available and te only person in the hotel is the young girl at the reception.
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