Bindiram Express by ShriGo Hotels

The hotel is an excellent location in chitrakoot and very near to ramghat .The staff at reception were very helpful and rooms were specious & cofortable .We highly recommend this hotel and well certainly be seeking to stay here again if we ever are in chitrakoot.

I recently stayed at bindiram by shrigo hotels in chitrakoot and was extremely disappointed with my experience. The hotel, despite being marketed as a higher-end property, fell far short of expectations. The biggest issue was the price. The hotel was significantly overpriced for the quality of service and amenities provided. The rooms, while visually appealing in pictures, were not well-maintained. In one of our rooms, the bed linen was clearly dirty, suggesting it hadn't been changed from the previous guests. When we raised this issue, we were met with a surprising response from the hotel staff who claimed that since we received an early check-in (for which we were not charged, they were trying to save costs by not changing the linen. The hotel's basic amenities were also lacking. For instance, there were no dishwashers, meaning we had to manually clean our plates before every meal. Additionally, the hotel corridors were carpeted but were not regularly vacuumed, leading to a less-than-hygienic environment. The use of cheap melamine crockery was another major disappointment. The plates and bowls were visibly dirty and unattractive, requiring us to wipe them clean before use. The hotel should consider investing in proper ceramicware to enhance the dining experience. While the food quality was good, the overall experience was marred by these shortcomings. The staff, while trying to be helpful, seemed constrained by the hotel's policies. I would not recommend this hotel to anyone seeking a comfortable and enjoyable stay. The price-to-quality ratio is simply not worth it. The only redeeming factors were the helpfulness of vinay at the front desk and nathuram in the restaurant.