Hotel con piscina a Rangalifinolhu

I stayed with family and friends at Conrad Maldives for 4 nights in late August of 2024. We stayed in the beach villas for 2 nights and the water villas for the other 2 nights. These 5 days and 4 nights were the most intentionally crafted, luxurious experience I've ever had. I could write an entire essay about the immaculate attention to detail in the rooms, available activities, and dining experiences. I'll write reviews for those separately on their own Google listings. For this review, I'll focus on the hospitality of the staff and the level of customer service at Conrad, which I've never experienced at any other luxury hotel or service. We were greeted at the Airport by Conrad staff who helped us with our luggage and brought us to the seaplane terminal. We were seated in Conrad's private lounge until our seaplane flight. From the moment we set foot on Rangali Island, we were greeted warmly by the general manager. Our personal concierge, Ainura, briefed us on how we could go to her for anything we needed during our stay. Throughout the trip, we messaged her in a dedicated WeChat group about issues we ran into, requests to book activities, and advice for what times of night are best to see manta rays. She always responded quickly and was incredibly accommodating to every little request and question. On the first night, we encountered an incident at the Chinese restaurant. We responded to the waiter's question about drinks with ”just water, thanks.” When the bill arrived, we were charged $16 USD per bottle. Since we were a party of 8, we drank 4 bottles of water ($64 USD just in water). Naturally, we thought this was unacceptable so we brought it up to the front desk. The manager wasn't available that late at night, so I told the situation to a ”team captain”, who listened intently to what I said for 10 minutes. By the next morning, Ainura had refunded our water bill by 50%. We also received a bottle of wine in every room (5 bottles). The speed at which our feedback was relayed from across different team members was incredible. I was initially starting to get disappointed after the meal, but by the next day I was shown an example of what world-class customer service looked like. Every other team member reflected this level of competency and care. To name some names: - Lulu, one of the staff members at the dive centre, was able to organize a fishing expedition for the 8 of us with only 2 hours' notice. She explained everything and acted as a tour guide for our entire stay of all the possible activities. - Olga? (I'm a little hazy on names after 4-5 months), she visited us at breakfast after the water incident and offered to bring us wine, and accommodated my request for fresh milk in my room. Even though she wasn't our personal concierge, she checked on us 2 more times throughout our stay to make sure we were satisfied - Asanka, the chef at the underwater restaurant Ithaa. The meal itself was already the best I've ever had, but we got to