Mermaid Beach Resort

This was my second vacation at Mermaid Beach Resort, and it exceeded my expectations yet again. The peaceful vibe, open spaces, and proximity to nature make it truly special. The buffet breakfast is a standout—wholesome, varied, and satisfying. From the cozy rooms to the serene surroundings, everything about this resort feels thoughtfully designed for relaxation. The staff’s hospitality adds to the charm, making it an ideal getaway for anyone looking to unwind. I’ll definitely return for another rejuvenating stay in the future!

My stay at Mermaid Beach Resort in Cox's Bazar was highly disappointing. The rooms were overpriced given the poor quality they offered. The bedsheets and pillows were so excessively washed that they had small, uncomfortable bumps. The mattresses were old and hard, making sleep difficult. Basic amenities were lacking; while a toothbrush was provided, toothpaste was not. When we requested toothpaste from housekeeping, it took over 30 minutes to arrive. Similarly, when we asked for scissors, there was a significant delay. The reception staff were unwelcoming, answering calls with a simple “hello” rather than a courteous greeting. The resort's remote location, far from the city, made it inconvenient to access essential items. A small on-site shop would have been beneficial. The swimming pool hours were impractical, starting at 12 PM instead of the morning, unlike other resorts. The beach was littered with plastic bottles and rubbish, including syringes, which was both disgusting and unhygienic, deterring us from enjoying the beach. The hot water geyser in the room was non-functional, adding to the discomfort. Overall, this property requires significant improvements in service quality, amenities, and maintenance to justify its pricing and provide a satisfactory guest experience.

I recently stayed at Mermaid Beach resort and this is our 4th time staying in the resort. We had an amazing experience. The staff were incredibly accommodating and made us feel right at home. The party atmosphere was fantastic, with great music, delicious food, and a lively vibe that kept everyone entertained. The facilities were top-notch, and everything was beautifully maintained. However, the linens could benefit from more thorough cleaning. Ensuring that towels, pillow covers, and bedsheets are impeccably clean would greatly enhance the guest experience and comfort. Overall, a perfect blend of excellent service and a fun party scene. Highly recommend and can't wait to return! With Love Shamima Alam