Hotel Casa Gangotena

This is clearly the most luxurious hotel in Quito & every part of it -- from the staff, to the decor, to the food, to the location -- is top notch! I could not have picked a better place to stay to start off my trip in Ecuador. I stayed in a beautiful room overlooking the square and the windows in the main room must be double-pane because I took a nap and closed the door to the bathroom (which I believe has only single-pane windows) and slept like a baby. The room is gorgeous and the beds/pillows extremely comfortable. The hotel is an old historic mansion and it definitely feels like it. I enjoyed a cocktail and tapas at happy hour on the rooftop and although pricey, it was some of my favorite food from my entire 2 week trip in Ecuador. The complimentary breakfast is a nice touch (basic items but they were good). Everyone that works there is extremely helpful, pleasant, and always smiling. I'd definitely recommend this place and compare it to a "Four Seasons" type brand & experience -- yes, it's expensive, but less expensive than staying at a Four Seasons or similar.

The hotel is part of the Relais & Chateaux group. The group is known for having strict standards for a hotel to be part of the brand. Offering “exquisite” haute cuisine, as well as luxurious facilities. I booked through my Amex Platinum Fine Hotels offers and was upgraded from the Deluxe room, to a balcony junior suite. I truly enjoyed the balcony with a patio table to dine and/or sit. I actually worked out there! The room didn’t have a desk for my electronics so I had to use the ledge for electronics on the wall, and one side of the bed had an extension cord for me to plug into as well but not nearly enough space, hence using the ledge on the wall. With 2 people staying, there really needs to be the option of an extension cord on both sides of the bed since there is no desk. The bed was a little firm for my liking and the bedding could have been softer. But a beautiful room nonetheless. the bathroom was all marble and had a nice soaking tub and large separate shower, but only 1 sink with a small amount of sink space. The ledge above the sink was helpful and there was room under the sink for storage. A marble ledge under the stunning stained glass window was also a great place to store toiletry bags. I received a lovely plate of fruit with a nice note from hotel staff, welcoming me to the hotel. Ample closet space in the large entertainment center. Now the food, the breakfast buffet was wonderful and staff in the restaurant efficient. Room service food was less than sub-par and unremarkable. Do go to the rooftop for dinner, happy hour, snacks, and views! Absolutely stunning at night. The whole hotel is simply gorgeous! And worth the visit to Quito!

It is a stunningly pretty hotel with great service and very well equipped and comfortable rooms. We stayed on a few occasions and each time we were well taken care of. It is centrally located next to a lot of tourist attractions. The breakfast service was also fantastic!! Oh and the roof top bar is spectacular

It was a veritable treat to stay at the Hotel Casa Gangotena. The ambience was lovely, the service was fabulous, the room was comfortable, and the food/beverage service was outstanding. Due to a late plane, we arrived at 3 a.m., and were made to feel comfortable and welcome in spite of the late hour. Breakfasts were served in their beautiful, cosy dining room with a combination of buffet and made-to-order items. We enjoyed afternoon coffee in the bar and drinks at the roof top bar. The waiter provided blankets and turned on the heaters when the afternoon turned chilly on the roof top bar. We had dinner one evening in their restaurant. We especially enjoyed the potato soup, duck breast, and Ecuadorian wines. We highly recommend the Gangotena.

Beautiful luxe hotel with views over San Francisco square. Lovely spot for cocktails on the terrace and the rooms are incredibly comfortable. Big fan of the comfy, spacious beds! Restaurant is expensive but food delicious, but not fully representative of local cuisine. Locals do enjoy the restaurant too, but more as a special occasion treat. Cocktails are unique but can be too syrupy and sweet. Our one major negative issue was the noise. We were given room 105, a standard room nearest the stairs down to the lobby. There was door banging often and people speaking loudly in the hall and lobby in the early hours. It meant we got very little sleep and no consideration was given to noise. The rooms were not so well sound insulated for this. If you book, I suggest a room further along the corridors away from the stairwell and lobby noise.

High end hotel in the center of old town Quito overlooking the plaza. Neighboring the cathedral and one block away from the archeological museum. Service and decor are exceptional. Not sure if there is a better place to stay in Quito with turndown service alfresco bar and a formal dining room without a dress code.