Northpointe Residences

(Long post ahead) - I’d like to start with the positives. The room’s GENEROUS FLOOR SPACE was a key factor in my decision and did not disappoint -The WIFI was working well That said, several major issues overshadowed these benefits - The most concerning problem was encountering A LIVE COCKROACH in the room. (For context, the pest nearly blended in with the furniture’s color - I provided photos on this review) - I discovered it just as I was about to power on the TV - which itself was unplugged and lacked the remote controls. Had proper MAINTENANCE occurred before check‑in, the cockroach might have been noticed and dealt with - We were provided a replacement room on a different floor. Unlike the original room, the new one has a wardrobe. Yet, this was counterbalanced by a strong, UNPLEASANT CR ODOR. MOLDS? We just dealt with it by having the exhaust fan running constantly - Additional drawbacks include SEVERAL FEES and rental-only conveniences. PARKING is NOT FREE. It costs PHP 150 / night to be paid upon check out - Use of the SWIMMING POOL carries an EXTRA CHARGE - There's a list of items FOR RENT. Better bring your own Utensils, as these are for rent - Refrigerator (FOR RENT Php 500) - KETTLE, FOR RENT - NO instant coffee in sachets - NO complimentary water upon arrival - The PANTRY area isn’t fully functional - the SINK IS CLOSED OFF - BREAKFAST SERVICE FELL SHORT OF EXPECTATIONS, with only a single staff member managing the ground‑floor cafe/restaurant, the ordering system became chaotic. Orders were repeated over the phone multiple times. For example, a “poached egg” order (by a lady foreigner) was cringey and repeatedly announced as “pouched egg” to the hearing of all present in the cafe/restaurant We opted for breakfast elsewhere. re: cafe / restaurant items There are some items that are 50% off on their BREAD CHOICES on display. Upon looking though, there is NO expiration date (or Manufacture / Baking Date or any indicator). The thing is, those which are NOT marked down have NO expiration date / manufacture date / baking date too. I noticed because I am very particular on this. (Also, because of the waiting time aka "pouched egg" above) - Minor issues also made a negative impression. A stain near the bed frame, CR WALL TILES ARE NOT REALLY TILES (just with decorative tile‑like rectangles), a CLOSED‑OFF BALCONY (limiting your chance to unwind with an evening view), there is NO SOFA (and only two chairs are provided despite a booking for more than two), and A FEW LOOSE room FLOOR TILES further detracted from the stay - Some of the STAFF are courteous, others aren't While the SPACIOUS ROOM and reliable WiFi were definite positives, the significant cleanliness issues (COCKROACH, MOLDY SMELL), extra charges, and service inefficiencies made this stay unpleasant. This room is reasonably-priced though. (So, I guess we got what we paid for?)

The hotel is nice for budget friendly. also the male frontdesk duty is kind his work all around super multitasking.