Pinewood Queenstown

Recensioni su Pinewood Queenstown

Pinewood Queenstown

48 Hamilton Road, Queenstown, Otago, 9300, New ZealandDettagli hotel
Pinewood Queenstown
Pinewood QueenstownPinewood QueenstownPinewood Queenstown
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.1/5
Molto buono
48 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi3.8
Servizio4.2
Pulizia4.3
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Tutte le recensioni(48)
Recensioni positive(43)
Recensioni con foto/video(11)
Posizione ideale(11)
Soggiorno meraviglioso!(10)
Pulito e ordinato(9)
Camere magnifiche(9)
Troppo rumore(7)
Ottimo rapporto qualità-prezzo(7)
Personale amichevole(7)
Recensioni negative(5)
Utente anonimo
Soggiorno: gen 2025
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 3 feb 2025
Excellent customer service
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alanspeed
Soggiorno: gen 2025
Famiglia
10 recensione
1.7/5
Pubblicata: 13 feb 2025
awful noisy people. coming and going till 3.30 am had to sleep in our van bathroom pipes were so noisy cancelled 2nd night and getting a refund but need compensation for first nigjt
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mark
Soggiorno: lug 2024
Famiglia
16 recensione
4.5/5
Ottimo
Pubblicata: 11 ago 2024
Great qt location. It s backpackers, u hear noises from neighbours so if ur sensitive to that, this is not fr u. Otherwise, all great.
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Kimberlyn JH
Soggiorno: dic 2024
Coppia
16 recensione
4.5/5
Ottimo
Pubblicata: 26 gen 2025
The location is great. It has a nice view of the downtown and surrounding mountains. Ample parking space, which is a big bonus considering it's really hard to find free parking in Queenstown! The staff were nice and friendly. The room is good, has a little smell, probably the carpet needs a deep cleaning. Some facilities are outdated but still in working order. Overall, we had a good stay. 😊
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Risposta dalla struttura: Dear Kimberlyn,Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed the location, the view, and the ample parking space, especially in a place like Queenstown. It’s also great to know that you had a positive experience with our staff. We truly appreciate your input about the room’s smell and the condition of some facilities, and we’ll certainly look into improving these areas, including giving the carpets a deep clean. Thank you again for staying with us, and we hope to welcome you back soon for an even better experience!Best regards,Mariwn
Ethan1227
Soggiorno: ott 2024
Famiglia
22 recensione
5.0/5
Eccezionale
Pubblicata: 1 dic 2024
Great location for family trip!! Nice environment and lovely staffs. The most importantly the beds are very comfy
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Utente ospite
Soggiorno: dic 2024
Coppia
5 recensione
4.0/5
Molto buono
Pubblicata: 4 feb 2025
The room is totally different than the pics that shows on the web page.
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Risposta dalla struttura: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the discrepancy between the room you received and the photos on our website. We strive to provide accurate representations of our accommodations, and we’re sorry that this did not meet your expectations.We will look into this matter and ensure the photos are updated to reflect the current state of the rooms. Your comfort is very important to us, and we would like to make things right for you. Please feel free to let us know if there is anything we can do to improve your stay.Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a better experience.Warm regards,Marwin
Utente ospite
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 27 gen 2025
Always an amazing stay everytime I come down! Can not fault anything!
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Utente ospite
Soggiorno: gen 2024
Viaggio con amici
16 recensione
4.7/5
Fantastico
Pubblicata: 16 feb 2024
This is a very cute backpackers and staying in a private room was perfect and out of the way from the main building giving nice privacy. The location was perfect as we like a walk but not too far from the main town.
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Utente ospite
Soggiorno: feb 2024
Solo
4 recensione
3.7/5
Pubblicata: 8 mag 2024
Location is a bit far but beside that everything is awesome
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Vincent5566
Soggiorno: mar 2023
Coppia
10 recensione
2.7/5
Pubblicata: 19 apr 2023
Feedback for apartment #9. Wi-Fi connection was weak, unable to be use. Stove of the apartment cannot even bring a pot of water to a boil, we book for the kitchen usage and in the end we can’t cook. Aircon filters was badly caked up and cause unit to display error blinks. I have to washed the filters so that the unit can function properly. Same goes for the toilet ventilation fan. Service staff can be more attentive on such matters. Unit I’m assigned to have a narrow path way that I have to carry my heavy luggage to the unit as I can’t push the luggage on the path way too rough.
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Risposta dalla struttura: Dear Vincent5566Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience you experienced during your stay, and we deeply regret that several aspects of your accommodation did not meet your expectations.We truly appreciate your comments regarding the Wi-Fi, stove, air conditioning, toilet ventilation fan, and the pathway to your unit. Please know that we take these matters seriously, and we will address each of them with our team to ensure improvements are made. Our goal is to provide the best possible experience for our guests, and we are sorry that we fell short in your case.Regarding the service staff, we will be sure to emphasize the importance of attentiveness to all details to prevent such issues from happening in the future.We value your feedback, and it will help us enhance the quality of our service and facilities. If you’re open to it, we would love to have the opportunity to welcome you back and provide you with a much better experience.Thank you again for your insights, and we wish you all the best in your future travels.Warm regards,Marwin
Venusssss
Soggiorno: mar 2023
Viaggio con amici
16 recensione
3.5/5
Pubblicata: 6 apr 2023
It's a backpacker house with shared common area. Everything is good to be honest. Cleanliness can be improved.
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Utente ospite
Soggiorno: lug 2023
Solo
3 recensione
5.0/5
Eccezionale
Pubblicata: 1 set 2023
Really really nice for solo traveler. I stayed here for 3 nights and found everything amazing for this price. Especially it’s not at the Center of Queenstown so you won’t hear the noice of people partying at night. The closet they got in the room was suitable for storing skis too. Very good choice for people who want good sleep and lodge vibe after skiing.
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Marcus
Soggiorno: feb 2023
Coppia
7 recensione
3.7/5
Pubblicata: 30 mar 2023
It did what it said on the tin. It’s a very affordable backpacker accommodation. The rooms are basic but clean. Parking is available but difficult to get if arriving late. Great location and staff were friendly and helpful.
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Utente ospite
Soggiorno: feb 2024
Coppia
4 recensione
4.5/5
Ottimo
Pubblicata: 26 mar 2024
Good value and location
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Utente anonimo
Soggiorno: set 2022
Solo
2 recensione
3.2/5
Pubblicata: 23 ott 2022
Great value for money. Good central location and friendly staff
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