161 Arthurs Point Road, Arthurs Point, Queenstown, Otago, 9371, New Zealand
Dettagli hotel
Camere (45)
Vedi tutto
5.5/10
Utente ospite
7.5/10
Utente anonimo
Da non perdere (18)
Vedi tutto
Esterni (10)
Vedi tutto
Ristorazione (8)
Vedi tutto
10/10
Utente ospite
10/10
Utente ospite
Benessere e tempo libero
Vedi tutto
8.5/10
Dexingege
Aree comuni (19)
Vedi tutto
10/10
Utente ospite
10/10
Utente ospite
Caricate dagli utenti (66)
Vedi tutto
7.5/10
Utente anonimo
9.5/10
Audrey Explorer
7.5/10
Utente anonimo
10/10
Utente ospite
7.5/10
Utente ospite
7.5/10
Utente anonimo
Circondario (37)
Vedi tutto
10/10
Tiantian
10/10
Tiantian
Altre foto dell'hotel (18)
Vedi tutto
10/10
Utente ospite
8.5/10
Dexingege
Categoria delle foto
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.3/10
Molto buono
120 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione8.1
Strutture e servizi8.0
Servizio8.3
Pulizia8.6
Utente ospite
Camera per famiglie
Soggiorno: mar 2025
Famiglia
3 recensione
7.5/10
Pubblicata: 20 apr 2025
I was pleasantly surprised by the cleanliness and comfort of the resort. However, it was a bit unsettling when people walked along the corridor outside my room.
Traduci
Risposta dalla struttura: Thank you for your feedback! We’re thrilled to hear you were pleasantly surprised by the cleanliness and comfort of the resort. We do apologize for the disturbance caused by people walking along the corridor outside your room. Your comments are valuable, and we will look into ways to minimize such disruptions for a more peaceful stay. We hope to welcome you back for an even better experience in the future.Kind regards,Verren OraclleFront Office Manager
Audrey Explorer
Camera Standard per due persone
Soggiorno: ott 2024
Coppia
22 recensione
9.5/10
Fantastico
Pubblicata: 9 nov 2024
Out of town, but enjoyed the quiet place. There are 2 nice restaurants opposite the hotel. We are greeted by happy hotel staff that makes the stay pleasant.
Traduci
Risposta dalla struttura: Dear Audrey,Thank you for your review and for staying with us. It's great to hear that our staff made your stay pleasant. The people make the place, indeed. We hope we get to welcome you again sometime in the future.Kind regards,Verren Oraclle Front Office Manager
Utente anonimo
Camera Standard per due persone
Soggiorno: set 2024
Coppia
30 recensione
7.5/10
Pubblicata: 5 ott 2024
A convenient location outside Queenstown, less than 15 minutes drive. Also easy to go to Arrowtown for a half day. We'll-planned bathroom layout with hooks and rails around for bathtowels, clothings.
Traduci
Risposta dalla struttura: Kia Ora,Thank you for your kind review! We're thrilled to hear you enjoyed our convenient location, making it easy to explore both Queenstown and Arrowtown. It’s also wonderful to know that you appreciated the thoughtful bathroom layout. We always aim to ensure our guests have a comfortable and convenient space during their stay.We look forward to welcoming you back on your next visit!Warm regards,Verren OraclleFront Office Manager
Jae Yeong
Camera Standard tripla
Soggiorno: mag 2024
Viaggio con amici
10 recensione
6.0/10
Pubblicata: 11 lug 2024
Overall is good but just the fire alarm was very annoying. It rang 3 times during the midnight.
Traduci
Risposta dalla struttura: Dear Jing,Thank you for taking the time to share your feedback. We're glad to hear that your overall experience was good. However, we sincerely apologize for the inconvenience caused by the fire alarm ringing during the night. Your comfort is our priority, and we understand how disruptive this must have been.We are currently investigating the issue to ensure it doesn't happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more seamless experience during your next stay.General MangerSaini Singh
EVGENII
Camera Standard tripla
Soggiorno: dic 2023
Famiglia
422 recensione
6.5/10
Pubblicata: 1 feb 2024
Situated in the breathtaking Te Anau region, the hotel provided a stunning backdrop for an unforgettable stay. The rooms were spacious and elegantly furnished, offering magnificent views of the surrounding mountains and lakes. The attentive staff catered to every need, ensuring a memorable experience, made it an excellent choice for nature enthusiasts and adventure seekers.
Traduci
Risposta dalla struttura: Thank you
Utente ospite
Soggiorno: nov 2023
Famiglia
1 recensione
10/10
Eccezionale
Pubblicata: 28 dic 2023
Everything here is good! The staff is friendly and lovely. Would stay here again!
Traduci
Risposta dalla struttura: Hi,We would like to thank you for your positive feedback. Regards,ShubhamFront Office Manager
Marvin Zacarias
Camera Standard con 2 letti singoli
Soggiorno: mar 2023
Coppia
13 recensione
9.0/10
Ottimo
Pubblicata: 1 mag 2023
Pretty clean, some mod on the carpet hallway but it is what it is. The room doesn't have a microwave but it was clean for me and my girlfriend so all in all we had a good time here and we stayed for 2 days 👍👍👍
Traduci
Risposta dalla struttura: Hi Marvin,We would like to thank your for your positive feedback and we are glad that you enjoyed your stay. We will be looking forward to see you in the near future.Warm regards,Shubham KaushalFront Office Manager
Ldemetrios75
Camera Standard per due persone
Soggiorno: set 2022
Coppia
4 recensione
3.5/10
Pubblicata: 8 ott 2022
Definitely not a happy camper. First of all we got given a room downstairs at room 206 we arrived roughly around 6pm we fell asleep as soon as we got in to our room due to tiredness travelling from Fox glacier as we stop along the way to check out some of the sceneries, upon getting into our room we turn on the heater an hour and a half later we woke up, and feeling cold. We found out That the heater wasn't working. We rung the reception and reported that the heater wasn't working, he came to our room and double check that the heater wasn't working. So he came up with the solution to give us another heater and we agreed with that, then later on he came back and said to move us to another room which is in room 310 upstairs, the only problem is it has 2 singles instead of queen bed, we ask if they can put it together and make it queen but he said he can't because there is no cleaners in there that time, then he promise that when the cleaners comes in the morning which is the next day they will come into our room and put it together to make it queen bed. So the next day on our way out we even put the sign to service our room on the door handle, later on that afternoon we came back to our room, to our disappointment, nothing has been done to our room. Me and my wife was very disappointed that a total let down.
Traduci
Risposta dalla struttura: Sorry for the inconvenience
Risposta dalla struttura: Kia Ora ,We would like to express our sincere appreciation for choosing to stay at Swiss Bel Hotel & Villas Coronet peak and also glad to hear you enjoyed lovely Queenstown . Once again thank you and we do look forward to welcoming you back in the near future .Kind RegardsJayGeneral Manager
Risposta dalla struttura: Thank you for sharing your feedback! We're glad to hear that you appreciated the parking spaces and the spacious room. We understand that the location and facilities may not have fully met your expectations, and we appreciate your comments on the sound insulation and staff attitude. We're also pleased to hear that the nearby restaurants were convenient for you. We value your feedback and will take it into consideration to improve the overall guest experience.Best regards,Nicholas McLarenFront Office Supervisor