Les Lofts 1048

Les Lofts 1048 was a very comfortable and convenient base for exploring this beautiful and fun city on foot. Specifically, Room 206 is beautiful, spacious, quiet and comfortable. We couldn't have wished for better. Les Lofts 1048 is a wonderful location. A few minutes walk from Paillard, artisan boulanger pâtissier, where we had breakfast every day. Welcoming and fun restaurants like BEClub, Le Bedeau, Buvette Scott and L'Échaudé are within walking distance. The Tourist Bureau and Chateau Frontenac are a 10 minute walk. Le Ciel and the train station are short taxi rides away. Wonderful!

The apartment is stunning with beautiful windows and modern amenities. The customer service was top-notch. Unfortunately, they were a few issues during our stay. The pull out bed was missing a wheel and so we had to put its mattress on the floor. Despite multiple requests to have it fixed it wasn’t during our stay. We tried to fix it ourselves but the bolt was stripped and we didn’t have any tools Also, the main bed was quite uncomfortable. The mattress definitely needs to be replaced. The platform bed is old and squeaky; given the open floor plan, this meant that the first person up was bound to wake up the others. And finally the air conditioning did not work and it took a few days for someone to come out and fix it. It was quite hot & humid especially in the upstairs bedroom where there was no fan or airflow. The filters needed to be cleaned for it to work properly. Once the maintenance person came (on our 2nd to last day there) the air conditioning worked like a dream. I’m giving three stars because for the money I paid I was disappointed. The apartment certainly was large & had a lovely fully stocked kitchen; however, we did not sleep well due to the issues mentioned above. The apartment is right on busy rue St. Jean in upper old town. 206 is facing the back so you do not have street views, but it is nice and quiet without the street noise. There was some limited noise from neighboring guests and in the hallway but overall it was relatively quiet. I had checked in advance & was told I would be able to drop off luggage outside the building. However, when we got there, the street was blocked off as a pedestrian zone so we were unable to access the building directly. We had to park a few blocks away and walk down with our luggage. You enter a code to get into the building which has an elevator. Overall, I won’t stay here again. The location was terrific, but for the price we paid & the issues we had I will try somewhere else next time. Someone else may have better luck though if they don’t have the problems we did!

Clean and comfortable. Check in was easy though be aware the street it is on is closed to cars during the middle of the day. The closest place to park or be dropped off is about a block away. Lots of shopping and restaurants right outside. Our unit was just as pictured on the website. It is well equipped with dishes, pots, glasses, towels, hair dryer, soap etc but you do have to bring all of your own food supplies for cooking. All that is there is 4 Nespresso pods which were not enough for our 2 days/2 adults. The building was quiet and secure and a great base for exploring Old Quebec.

Les Lofts 1048 has some definite negatives. The AC is not strong enough to keep it cool upstairs where the bedroom is. It was actually uncomfortably warm sleeping at night. Communication is not great when there are issues. Our AC wasn't working when we arrived late afternoon so we immediately called the phone number. It wasn't until the next day sometime that someone came and we didn't hear back from the company until approx 40hrs later. There is no parking on site. There is nowhere to store your luggage if you arrive early or flight is later. Check in isn't until 4pm...period! There are no instructions how to lock the door upon leaving your loft. We had to fiddle around for quite some time trying to figure it out. We weren't the only ones having trouble. Our neighbours were trying to figure theirs out at the same time The spiral staircase going up the staircase inside loft is very narrow. Little difficult to get suitcases up and down The positives are It located in the heart of the action It is pretty quiet with the windows closed It has 2 bathrooms (1 is a half bath on the main) It has a washer and dryer It seems very secure. It is aesthetically pleasing on main level Overall, I don't think I would recommend this rental to my friends as it was just too uncomfortable sleeping with it being so warm upstairs

This beautifully open loft apartment is the perfect location for a visit to Old Quebec City and the location is absolutely one of the best features. Enjoy delicate pastries or crepes in the morning, some good pub food and a pint of the local brew for lunch, and a decent steak with a good wine all within a 5 minute walk. As for sight seeing, the ramparts of the city wall, Petit Champlain (yet MORE shopping), Citadelle de Quebec, and Chateau Frontenac (a MUST see) are all 3 - 15 minutes away. The apartment has a fully equipped kitchen including a coffee pot and a Nespresso machine (bring extra pods if you use it much), so eating in is an easy option. There are plenty of large arched windows to brighten the place during the day, though there's not much of a view with buildings so close together in this part of town. The furniture is very comfortable as are the beds. The place comfortably sleeps 4, though climbing up to the loft area requires going up a ladder (no stairs). We found the place neat, clean, and ready when we checked in a little after 5:00. Before you get check in information (door code, keys, etc), the company requires you to email ID and some form of security deposit around 24 hours ahead. You'll have to pay for parking, but Place D'Youville has a parking garage for about $20 CAD/day. Be aware that you may need to carry your things about a 3 minute walk from parking if the road in front of the apartment is closed for major events like the summer music festival in July. Our family HIGHLY recommends this as a great place to stay.

Disappointed, Expected better. The checkin process was awful. When I booked, I received emails and messages that I would receive checkin instructions by email on the day of checkin and that I should bring a photo ID. By 2:30 PM on checkin day I had received nothing. So, I emailed and received a quick response that I could pull up front and unload. Well, not only could I not unload because the road turns into a “pedestrian only road “ in the afternoon, there is no one at the apartments to check me in. Fortunately there was a voice button on the mailbox (person was at some unknown remote location). Very awkward and I started to worry. Person on the other end was surprised with my arrival. It was very awkward standing in the rain (after trudging 1/3 of a mile from a parking garage with luggage in tow). After lengthy discussion with someone on the mailbox intercom, I finally got codes to get in. Other disappointments: 1) the wooden floors were dirty and needed to be mopped or swiffered. 2)The loft area for sleeping looks swanky but is very warm at night while the living area is very cool. The fan did not help to get cool air up into the loft even with the AC running constantly. 3) On day one (and for the next 3 days of asking) I asked for more coffee. My email responses stated that they would ask housekeeping to deliver coffee capsules(not very customer oriented). After emailing every day, some finally arrived the day before we checked out. 4) And lastly, on the day after I checked out, I received a Welcome email with Checkin Instructions !!! Are you kidding me?! These were the instructions I needed 4 days ago !! On the positive side: Excellent location, excellent kitchen area, lots of room and good shower and bathrooms; elevator was very useful.