Hotel Neu-Schönstatt

We had a pleasant stay at this hotel. The room was spacious, featuring a large living room with a balcony. It was clean and tidy, and we appreciated having two televisions in the room. Although we booked a room with lake views, the view was somewhat limited. On the 3rd floor, you can barely see the lake, and even on the 4th floor, the view is only partial. However, this was not a major issue for us. One thing to note is that the bathroom walls and doors do not extend fully to the ceiling and floor, leaving gaps at the top and bottom. While this design looks fine, it means there is no proper ventilation in the bathroom, so any odors can easily spread into the room. The hotel operates on a self check-in system. We contacted the staff before our arrival, and the check-in process went smoothly despite a minor hiccup with the payment. The staff were very responsive and resolved the issue immediately when we called. For those who want to enjoy the beautiful lake view, there is a podium on the 7th or 8th floor, which is a nice place to take in the surroundings. However, we were quite disappointed with the breakfast experience. The choices were limited, and the most troubling part was the presence of numerous flies. There were at least 10-20 flies flying around, which made us uncomfortable and led us to leave the restaurant with an unfilled stomach. Just thinking about it gives me goosebumps. Aside from the breakfast issue, the hotel is quiet and lovely.

自助辦理入住的酒店，真好，酒店後面就是湖景，瑞士處處是風景！

Terrible beds, and very secluded We stayed here for our wedding, and the hotel was not very accommodating. The hotel is by a bus stop, but the area is VERY secluded, and the bus doesn’t run very late. There’s no restaurants in town, and the hotel restaurant wasn’t open the 2 days we stayed. The staff was not present at all, and was not able to call us a cab. We had to walk up the mountain several times with a STEEP incline. No shuttle either. The worst part was the beds were hard as rocks, and the pillows were paper thin. We had asked for extra pillows, and the “staff” said services were limited. Also says there’s a spa, but the only spa is the sauna… on the bright side, the views were beautiful, hotel was clean, and breakfast was decent.