Utente ospite
7 gennaio 2025
This is a fuss-free boutique hotel with good breakfast at the older district of the city, which is a good location as it's at 2+km radius to most attractions and museums. The staff were friendly and also gave good info and advice. Besides, the hotel gift shop sold a variety of good local stuff very reasonable prices.
HOWEVER, I'll most certainly NOT book this hotel again NOR recommend it as the room itself was poorly maintained, and its cleanliness and hygiene standard were both very questionable.
When I checked in, the bedding smelt so stale with bad odour, it was like they hadn't been changing it for ages, to which they did change the bedsheets etc. after my feedback.
On my 2nd night stay, the sewage smell from the room sink, toilet and bathroom was sooooo pungent that I had to call for service 3x to try fix it to no avail.
They've offered to change my room BUT it was already so late in the night and I was so sleepy so I declined, and had to settle for moth ball smell the whole night instead as moth balls were used to combat the sewage smell in the room. I don't understand why they couldn't use room diffuser instead even though I had requested for it. I know they had room diffuser as they were using it at their hotel lobby.
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