Holiday Inn Resort Qionghai Guantang

The bathroom area couldn't be locked and the door was extremely heavy (need to use a lot of strength to close) which I suspect was faulty. The service was remarkable as my friend fell and they even came up to apply medicine for her. The support was good.

Hotel was relatively clean, although we found mosquitoes on bedsheets, hotel staff explained the bugs might have flew in when door was opened. Also found bugs at the balcony. Staff was prompt when we request to change the linen. Location is further as it is a resort hotel, onsen was nice

We really enjoyed our stay at Holiday Inn Resort. Even though staff doesn’t speak english much, they were very friendly and helpful. Hot springs were amazing. There’s almost no gym, only couple machines.

Good stay. Just what we expected. Happy to recommend and we would come and stay again.

Rutina was very kind and helpful before, during and after my stay. I’d definitely return 👍

The resort is well located next to the lake and walking distance to Baishiling park. Facilities are well designed and are being taken care of with a good maintenance plan. We travelled with kids and got the two bedrooms suite, which was very comfortable well appointed with great amenities. Compared to the other int chain hotels on Hainan, the management is doing so much better- great service from the staff and even during rush hour they have no problems delivering. Breakfast and food overall was good, while common areas are very comfortable and nicely designed. The hotel is children friendly and have numerous activities for the young visitors including a separate dedicated venue for them. For a more fluent communication Chinese speaking companions would make things very easy. This is a hot springs resort open for day walk-ins; it looks like an independent operation from the hotel management and the staff may challenge you (can be rude) if you don’t wear your bracelet - I would say more training is required for the hot springs personnel to meet the level of the hotel team. Overall a very good experience -

This hotel is just OK. Definitely not worth the price unless you're planning on spending a lot of time in the hot springs. No bathtub in rooms. Restaurant doesn't have many items on the menu. Staff is friendly. Hot springs are good

酒店環境不錯，就是這雨下的真大[裂開]阻斷了我爬山的腳步。衹能在酒店泡泡温泉，温泉也很不錯其實，意外聽到管家小温告訴我還有桑拿房，馬上去體驗，蒸完渾身舒暢，晚上睡覺真香哇。先見之明添加了管家微信，意外收穫。還要感謝客房的金玉姐姐，給我送了一個酒店的洗漱包，特別好用，以後旅遊都可以帶上。

2大2小温泉泳池門票:温泉數量多，泡起來很舒服 環境&設施：環境很好，非常乾淨整潔，早餐棒 服務：Nicky小姐姐主動聯繫確認預訂，給我們推薦了很多附近玩的吃的，還貼心的升級了房間。一直耐心的回答我們的疑問，贊👍🏻