Holiday Inn Resort Qionghai Guantang

Hotel was relatively clean, although we found mosquitoes on bedsheets, hotel staff explained the bugs might have flew in when door was opened. Also found bugs at the balcony. Staff was prompt when we request to change the linen. Location is further as it is a resort hotel, onsen was nice

We really enjoyed our stay at Holiday Inn Resort. Even though staff doesn’t speak english much, they were very friendly and helpful. Hot springs were amazing. There’s almost no gym, only couple machines.

Rutina was very kind and helpful before, during and after my stay. I’d definitely return 👍

The resort is well located next to the lake and walking distance to Baishiling park. Facilities are well designed and are being taken care of with a good maintenance plan. We travelled with kids and got the two bedrooms suite, which was very comfortable well appointed with great amenities. Compared to the other int chain hotels on Hainan, the management is doing so much better- great service from the staff and even during rush hour they have no problems delivering. Breakfast and food overall was good, while common areas are very comfortable and nicely designed. The hotel is children friendly and have numerous activities for the young visitors including a separate dedicated venue for them. For a more fluent communication Chinese speaking companions would make things very easy. This is a hot springs resort open for day walk-ins; it looks like an independent operation from the hotel management and the staff may challenge you (can be rude) if you don’t wear your bracelet - I would say more training is required for the hot springs personnel to meet the level of the hotel team. Overall a very good experience -

不是第一次入住官塘假日了，這次依然沒有失望！春節過後，客人稍微少了，錯峯體驗，感覺一如既往的好！從園區環境到房間衞生，從前台服務到自助早餐，都很滿意！尤其能參加各種親子活動，小孩子玩的很開心，不虛此行！離店後對接前台Sophia 呂書熳開發票，很有耐心，開錯了又重新開了，温暖！感動！特別提一下恆温泳池，不擔心孩子着涼感冒，不受室外温度影響，很贊！

非常滿意的一次住宿，酒店超出預期的好，入住時前台小李spring就給我們升級了房間，房間寬敞乾淨整潔，親子活動非常豐富，酒店院內就有温泉，方便舒適，管家小李Spring不時給我們介紹安排酒店的各種親子活動，孩子玩的非常高興，客房朝燕姐姐，樂園彩虹糖果椰子餅乾姐姐也非常熱心，是我住過的最好的親子酒店，帶娃的。