Holiday Inn Resort Qionghai Guantang

Hotel was relatively clean, although we found mosquitoes on bedsheets, hotel staff explained the bugs might have flew in when door was opened. Also found bugs at the balcony. Staff was prompt when we request to change the linen. Location is further as it is a resort hotel, onsen was nice

We really enjoyed our stay at Holiday Inn Resort. Even though staff doesn’t speak english much, they were very friendly and helpful. Hot springs were amazing. There’s almost no gym, only couple machines.

Rutina was very kind and helpful before, during and after my stay. I’d definitely return 👍

The resort is well located next to the lake and walking distance to Baishiling park. Facilities are well designed and are being taken care of with a good maintenance plan. We travelled with kids and got the two bedrooms suite, which was very comfortable well appointed with great amenities. Compared to the other int chain hotels on Hainan, the management is doing so much better- great service from the staff and even during rush hour they have no problems delivering. Breakfast and food overall was good, while common areas are very comfortable and nicely designed. The hotel is children friendly and have numerous activities for the young visitors including a separate dedicated venue for them. For a more fluent communication Chinese speaking companions would make things very easy. This is a hot springs resort open for day walk-ins; it looks like an independent operation from the hotel management and the staff may challenge you (can be rude) if you don’t wear your bracelet - I would say more training is required for the hot springs personnel to meet the level of the hotel team. Overall a very good experience -

酒店設施很棒！尤其是服務更棒！帶家裡長者過來泡温泉，大家都非常滿意👍尤其要着重表揚温泉部的周俊吉小哥哥，全程在旁照顧長者，及時遞上浴巾、熱茶，怕長者摔倒，每一次都及時出手攙扶👍一定會常來噠～

不錯，小朋友玩的很開心。在這家五星級酒店，我體驗到了無微不至的關懷和卓越的服務。無論是前台的接待，還是客房的服務，都讓人感受到賓至如歸的温馨。酒店設施一應俱全，健身中心、游泳池、商務中心等都讓我感到非常方便。讓我印象深刻的是，酒店的衞生非常到位，每個角落都潔凈如新。