Shanhaiguan Fulinmen Hotel

Recensioni su Shanhaiguan Fulinmen Hotel

Shanhaiguan Fulinmen Hotel

No.26 Guangcheng West Road, Shanhaiguan District, Qinhuangdao, Hebei, 066200, ChinaDettagli hotel
Shanhaiguan Fulinmen Hotel
Shanhaiguan Fulinmen HotelShanhaiguan Fulinmen HotelShanhaiguan Fulinmen Hotel
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Recensioni degli ospiti

4.6/5
Molto buono
495 recensione
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.5
Servizio4.6
Pulizia4.7
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Ottima colazione(53)
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Camere ampie(33)
Reception gentilissima(28)
Vicino alla zona panoramica(27)
Ottimo ristorante(15)
Con camere per famiglie(7)
Buffet delizioso(6)
Recensioni negative(6)
Utente ospite
Exceptional Ancient City Twin Room
Soggiorno: Jul 2024
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 15 Jul 2024
Nice hotel Room is clean Breakfast is delicious Service is good
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您五分的點評哦!每個城市總會有讓人惦念的理由,每一個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望福臨門會是您回憶裏最温馨,最獨特的那個,常回福臨門看看哦,祝您安好
Utente ospite
Exceptional Ancient City Twin Room
Soggiorno: Mei 2024
Coppia
20 recensione
2.7/5
Pubblicata: 7 Mei 2024
My wife and I couldn't find direct train tickets from Shandong to Liaoning (home) at the end of the recent 'Golden Week' holiday. We found a way back via Shanhaiguan and were looking forward to visiting this interesting city. Wanting to spend the last of our 6 day / 5 night trip in a great hotel, I chose the Shanhaiguan Fulinmen. This turned out to be one of the worst parts of our time in this city, unfortunately. It took forever for the reception to find us a room; it was the longest check-in time we've experienced in China but we were the only ones waiting for a room at that time (evening). We were given the smallest room on the floor (5001), as can be seen in the photo I've attached. We were happy to have a queen bed but would have accepted one with two single beds if it were larger and with a nice view. I don't remember seeing when booking that the room would be so small and when I look at my booking now I don't see 20 meters squared or whatever it was, either. Deceptive marketing! Our view was of a 4G/5G tower and not much else. Guests were staying on the same floor for a wedding party and they were extremely noisy!!! I made a video of what we could hear from inside our room. A hotel that claims to be luxurious should not allow guests to disturb other guests. They should have extra security during times of peak occupancy! The breakfast buffet was good, but there was no tea or coffee--not acceptable for the price we paid. People want to be able to leave the hotel and explore the city after eating breakfast and having tea/coffee--they don't want to go back to their hotel room to lose time using the two free but low quality teabags. We would like to visit Shanhaiguan again one day but we will not choose this hotel again--it's not worth the price. Also, when checking out one of the receptionists tried to convince me to give a 5-star rating on a digital device. I explained what we were unhappy with and she replied that they're aiming for only 5 stars (thus, even 3 or 4 are unacceptable for their management). This desire of their management to coerce guests into being untruthful has fueled me to spend the time required to write about our experience here. I understand that national holidays cause chaos for hotel staff, but they could have done better. We experienced much better service in all of the other hotels where we stayed a few days beforehand in Shandong province.
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Risposta dalla struttura: 首先,對您的入住體驗深表歉意,在您反饋的同時,我們也積極的用行動表達歉意,比如免費延時退房,加贈礦泉水,您在酒店訂的特價大床,本想給您升級到2張單床的標間,但您明確標註的大床,五一期間我們酒店人滿為患,難免有小孩子的熱鬧聲,為此,酒店現已積極的升級改進,敬請理解。期待您未來的再次光臨!
Adiya adiya
Enjoyable Ancient City Twin Room
Soggiorno: Agt 2024
Famiglia
3 recensione
4.2/5
Molto buono
Pubblicata: 11 Agt 2024
It was really good hotel. They don’t deserve 3 star. In my perspective cleaning was good. The amenities was the bestest thing.
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Risposta dalla struttura: 尊敬的賓客您好,感謝您下榻福臨門酒店並與我們分享您的入住體驗,同時也非常感謝您的點評和支持。酒店地處秦皇島市山海關區中心位置,周邊交通便利,商場、餐飲、商務場所並緊鄰天下第一關景區,您是商務出差、家庭旅行的首選之地。衷心地希望每一位下榻的客人,都能感受到我們最誠摯的熱情與最優質的服務。酒店全體員工誠摯期待您的再次光臨!
Artsem
Enjoyable Ancient City Business Room
Soggiorno: Jul 2023
Coppia
1 recensione
3.0/5
Pubblicata: 18 Jul 2023
View from the window is disgusting, a lot of garbage on the streets out there, box houses, feels like a ghetto. Working table and some surfaces were full of dust. At the same time the staff is very polite. There were some problems at checin with passports verification, and room key become disabled at some point. So staff helped with these. Breakfast was ok, not strong varied, but tasty and hearthy. At night main entrance is closed, you'll need to use sideway entrance (follow near 24/7 label)
Traduci
Risposta dalla struttura: 酒店回覆內容:尊敬的賓客:您好!感謝您 的點評哦!很高興能為您的出遊帶來美好回憶。希望這段旅程是您記憶中永遠的暖,期待與您的下一次相遇,祝生活愉快!
Jakempp
Exceptional Ancient City Twin Room
Soggiorno: Jan 2023
Coppia
58 recensione
5.0/5
Eccezionale
Pubblicata: 11 Jan 2023
Good night stay here, good location and friendly staff.
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您五分的點評哦!每個城市總會有讓人惦念的理由,每一個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望福臨門會是您回憶裏最温馨,最獨特的那個,常回福臨門看看哦,祝您安好
Utente anonimo
Exceptional Ancient City Twin Room
Soggiorno: Des 2022
Coppia
37 recensione
4.7/5
Fantastico
Pubblicata: 28 Des 2022
Convenient location near the ancient town. The bed was comfortable and the shower nice and qarm. Friendly staff.
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您的點評哦!每個城市總會有讓人惦念的理由,每一個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望福臨門會是您回憶裏最温馨,最獨特的那個,常回福臨門看看哦,祝您安好
Hannah Meiring
Exceptional Ancient City Twin Room
Soggiorno: Agt 2022
Coppia
5 recensione
5.0/5
Eccezionale
Pubblicata: 17 Agt 2022
We arrived before check in time and they were happy to check us in early, the staff were super friendly! No English but they tried their best to communicate with us. The location is about a ten minute walk to the ancient town, 5 minute drive to the train station and about 5/10 minute drive to the nearest beach. Would definitely recommend for any travels.
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您的點評哦!每個城市總會有讓人惦念的理由,每一個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望福臨門會是您回憶裏最温馨,最獨特的那個,常回福臨門看看哦,祝您安好
Yuyesanbuzhong
Exceptional Ancient City Twin Room
Soggiorno: Sep 2024
Altro
10 recensione
5.0/5
Eccezionale
Pubblicata: 12 Sep 2024
設施:達基本表準。這價格已經是性價比高了。我付款590三晚。2024年9月8日入住。 衞生:我們也滿意 環境:到古鎮很進。要去周邊吃晚餐,早餐也方便。有炒飯,麪,麻辣燙,夜市,肯德基,麪包坊。 打車(選擇順風車)去角山長城,大約5公里11元左右。回程打車不加價難成,我們步行回來。 到老馬頭是與角山長城反方向,所以這酒店大概就這兩個景點中間。 服務:很好。
Traduci
6/12
Risposta dalla struttura: 尊敬的賓客,您好!非常感謝您對福臨門酒店的高度認可。倍感欣慰之餘,我們會把對客服務工作做得更趨於完美,才是對您這樣的忠誠客户的最好回報!我們衷心期待着您的再次光臨!
Zhongguofennier
Exceptional Ancient City Double Bed Room
Soggiorno: Sep 2024
Solo
23 recensione
5.0/5
Eccezionale
Pubblicata: 27 Sep 2024
服務親切友善,笑臉相迎問候提供遊覽資訊,酒店外觀亮麗,主動為我升級的房間不僅寬敞舒適,衞生清潔,設施完善,窗外景色可眺望山海關的源思樓,認人有懷古悠情!酒店距山海關步行就到,酒店內的活誨鮮飧庁更是美味可口!非常值得推薦住宿!感謝您們♥
Traduci
Risposta dalla struttura: 尊敬的賓客您好,感謝您下榻福臨門酒店並與我們分享您的入住體驗,同時也非常感謝您的點評和支持。酒店地處秦皇島市山海關區中心位置,周邊交通便利,商場、餐飲、商務場所並緊鄰天下第一關景區,您是商務出差、家庭旅行的首選之地。衷心地希望每一位下榻的客人,都能感受到我們最誠摯的熱情與最優質的服務。酒店全體員工誠摯期待您的再次光臨!
Aizijiayoudewulaoshi
Enjoyable Ancient City Twin Room
Soggiorno: Agt 2024
Famiglia
137 recensione
4.5/5
Ottimo
Pubblicata: 28 Agt 2024
酒店靠近山海關古城,去景區方便,附近飯店較多,酒店的餐飲也是有名的,吃飯方便。客房部的停車場跟餐飲部停車是分開的而且有幾個保安管理,停車方便而且安全,而且給客房部創造了一個安靜的環境。客房面積較大,設備都好用,衞生也不錯,但是住在5樓,飯點時間廚房濃烈的油煙味飄入房間很難聞,衹能關緊窗户,早餐不錯。
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Risposta dalla struttura: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並分享您的入住體驗。酒店地處秦皇島市山海關區中心位置,地理條件十分優越,緊鄰天下第一關景區,交通便利,門口公交車301可以直達老龍頭景區。福臨門酒店全體員工祝您:身體健康,萬事如意!期待您的再次光臨!
Utente ospite
Exceptional Ancient City Double Bed Room
Soggiorno: Okt 2024
Viaggio con amici
45 recensione
5.0/5
Eccezionale
Pubblicata: 4 Okt 2024
地理位置優越,鬧中取靜,房間寬敞,衞生整潔。離第一關景點很近。國慶期間這個價格真實良心酒店,酒店餐飲做的很好,非常適合住酒店不願辛苦找飯店的。
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Risposta dalla struttura: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並分享您的入住感受!感謝您的寶貴意見,為每一位住店客人提供熱情周到的服務是酒店全體員工的職責,真誠期待您的再次光臨!
Utente ospite
Exceptional Ancient City Twin Room
Soggiorno: Sep 2024
Coppia
48 recensione
3.0/5
Pubblicata: 5 Sep 2024
酒店距離天下第一關古城西門有4百多米,也是古城附近離的近的大酒店。可房間衞生設施比較老舊,性價比不高。早餐味道不錯,酒店主要做餐飲,中餐在酒店吃的渾鍋比較實惠,量大。停車方便
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Risposta dalla struttura: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並分享您的入住體驗。酒店地處秦皇島市山海關區中心位置,地理條件十分優越,緊鄰天下第一關景區,交通便利,門口公交車301可以直達老龍頭景區。福臨門酒店全體員工祝您:身體健康,萬事如意!期待您的再次光臨!
BCC-BCC
Exceptional Ancient City Double Bed Room
Soggiorno: Jun 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 2 Jul 2024
超級滿意的一次住宿體驗!她家是我住過的第二家讓我覺很乾凈很乾凈很乾凈的酒店。應該算是當地的老牌酒店,但是酒店【設施維護的很好】!一點都舊不破! 【位置】:【住宿安靜】【交通便利】,離山海關很近,離老龍頭十多分鐘的車程。附近【吃飯也很方便】,她家【福臨門酒店】的飯也好吃,可以送到房間。我們衹挖沙子趕海,老龍頭的免費沙灘浴場有小魚小螃蟹,連着去了兩天。 【價格】:【同樣品質】的酒店她家很便宜!!! 【衞生】:【超級棒!!!】 從大門口——辦理入住大廳——客房,都很整潔,很乾凈。保潔阿姨一直在擦擦擦👏 看酒店衞生,最先看的就是衞生間。她家衞生間乾淨沒有異味兒,也很乾爽。一個酒店的衞生間都很用心的去打掃,其他就不用太擔心了。洗澡是大噴頭。 房間也是超級乾淨!沒有異味!就是很棒! 【早餐】:好吃呀~品類不多,但都很好吃,食材新鮮,隨時補少了的餐食。牛奶咖啡粥,主食,涼菜炒菜,水果,小點心。 【服務】: 保安大哥可負責了,每次停車都會在車位幫忙看着。 酒店客房部服務員小姐姐們服務超級貼心,合理的要求全都很盡心的去服務。看我們帶着倆寶寶還給我們升級了房間。特別感謝👍 房間很多,如果想入住,可以提前撥打酒店電話問有沒有空房。 下次來山海關還要住【福臨門酒店】!
Traduci
6/16
Risposta dalla struttura: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。真誠期待您的再次光臨!
Utente ospite
Enjoyable Ancient City Twin Room
Soggiorno: Agt 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 4 Agt 2024
首先,房間夠大,酒店更好,攜程黃金會員給免費升級了親子房,對於一個擠在阿那亞民宿兩晚,兩大一小睡一米八床的我真的幸福感一下子就上來了哈哈哈一掃之前的疲勞感,真的很感謝酒店前台,説明老闆也很有格局,原諒我退房的時候才想起來拍照!其次,酒店的環境在山海關也算是數一數二的了,樓下每天都會有各種宴會接待,預訂的早,價格真的太香了。再次,酒店有自己的後院停車很方便,還免費,跟阿那亞一天四十的停車費比,更香了哈哈哈,最後,酒店位置更好,周圍有很多山海關的老字號美食,回記糕點,老王頭餃子,回香園清真菜,步行三分鐘到古城景區,孩子大人總體來説都很滿意,二十年前曾經在這裏生活過兩年的時間,再次來這裏感謝福臨門給了我回家的親切感!以後來山海關還住這裏!
Traduci
6/9
Risposta dalla struttura: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Feinitatasuo
Exceptional Ancient City Twin Room
Soggiorno: Jul 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 24 Jul 2024
酒店很好,帶孩子去的免費給升級的家庭房,非常感謝🙏!地理位置很好離山海關很近,停車超級方便,有專業保安大爺看門!門口的福臨門熟食,也非常香,**肉超級好吃😋!大包子也超值,1.5一個,超級大!
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Risposta dalla struttura: 酒店回覆內容:尊敬的賓客:您好!感謝您 5 分的點評哦!很高興能為您的出遊帶來美好回憶。希望這段旅程是您記憶中永遠的暖,期待與您的下一次相遇,祝生活愉快!