Evergrande Sea Castle Hotel

管家服務很貼心，無邊泳池景色不錯，娛樂項目也挺好玩，在電梯廳就可以看日出，很方便。早餐再豐富一點就更好了

中秋來威尼斯帶孩子玩 幫忙升級了海景房，算上酒店套餐包含的項目很划算。一天時間計劃好了也可以玩的很好，時值中秋還是勇敢的下水了。爸媽住在了恆大威尼斯酒店，都是恆大集團旗下的，但我覺得城堡酒店性價比高了很多，接駁班車很方便。 比較有用的訊息是，可以協商2點前退房。套餐裏面的項目樂世界和温泉是退房後可以憑手機號和預訂人去取票，可以先刷房卡去沙灘游泳池，和恆温泳池健身房。 早餐挺豐富的，小遺憾忘了拍酒店的照片。值得一提的是前台劉建慧小美女服務熱情周到，還會詢問我們的入住體驗。威尼斯已經來過很多次了，每次都有不同的體驗，期待下次再見。

Not worth it for the price. I really don’t like give negative feedbacks but I hope the management will read this. We stayed on the evergrande castle hotel, not the main hotel on the front of the beach. We tried to book on the main one but they had a group so we didn’t had much options. The location is not bad but our room looks like a normal house apartment. When I walk in I took off my shoes and after few minutes I notice the floor was dirty cause my foots where black on the bottom. Breakfast is good, good quality of food and I have to say the staff (waiters) were really nice and helpful. However in the facility that we were staying they don’t have another restaurant so we need to go out to eat ( 200m away) All good but of course for a 1250¥ room per night it’s weird, for Thai price you could expect to have a mini fridge in your room but not... was no where to find. Our room was on the 10 floor we had a nice view but the rooms are not properly isolated so we could still hear what was going on on the first floor such as people talking or kids crying. On the room there is no welcome book or on the tv there is not a video or menú explaining the whole facility thematic. I use to travel a lot for my work, and I’ve stayed on many kind of hotels. Here I have to be honest the service provide it do not match the price at all. The whole hotel for a resort is just still on baby steps, just to give you an idea, we was asking the front desk how far was the beach walking and they say was quiet far we must wait for the bus o rent a bike cause was 5 min on car. Ok, we waited for the bus 15 min and the ride wasn’t more than a minute. Literally walking it took us 10 min. When we called the front desk asking if was possible to change the room the girl on the phone was extremely unprofessional and sounded like she didn’t had any training at all in how to talk to customers. My BF and I we been working in hospitality more than 10 years. The staff here need some training. At the afternoon we was looking for a place where to have a coffee and we found in dianping that the main hotel has an small coffee bar, we head there and we find out that NOTHING was open between 2-5pm.... weird for such facilities, so they suggest us to go to KFC. 😂(long silence ) ok. Well over all I have to say the place is overpriced, they still have a lot training to do and better define their thematic. Definitely not recommend for a “weekend scape “. Even if you have a kid is not a convenient place at all. The only two things that I will say was good here is: 1. Friendly staff at the breakfast at the castle hotel 2. The seafood restaurant crossing the castle hotel, food was amazing. The name is 小海豚渔村(恒大海上威尼斯店). A must go if you are in this hotel.

有一説一，酒店位置可以，靠近海，幾個景點都在度假村裡，自己開車幾分鐘。步行到碧海銀沙15分鐘。小童樂園開車過去的10分鐘，運動中心步行8分鐘。早餐真心不咋滴，出門旅遊這麼多次，這個價位的酒店，這裏吃的最差。酒店服務挺好，兩大一小的套餐包含140以下的小童，身高超140，需要買成人票88一位。但是真心對不起這個價格。吃的真心差。前台辦理入住會跟旅客簡單介紹套餐所含項目，然後拿着房卡就可以到處玩了。五國温泉忒坑，裏面其實就開了兩個，泰國館和意大利館，就是泳池，理療池，沒有温泉。裏面工作人員都很少，而且在度假區外面。沒啥意思，掛了個虛名。酒店不忙的話，可以提前入住。每個有泳池的地方都會提供拖鞋和浴巾。酒店環境可以，隔音效果可以，雙床1.2米的，房間不大。

滿意的一次行程，直接導航到酒店，停車都是免費的，訂的園景房，空間挺大的，乾淨整潔，配套也挺全的，小童的拖鞋浴袍洗髮沐浴露牙膏牙刷都有，服務也很好，前台徐虹很貼心周到！酒店離海灘和泳池距離不遠，步行可到，也有免費的車可到達各個景點！離黃金海灘也不遠，開車20幾分鐘就到。

7/21-7/23入住，幫我們升級成了大床房。當天下午就去海邊玩了。早餐7：30去的，感覺還不錯，種類還算豐富，單獨的88一個人。套餐有兩次的温泉，很不錯，雖然我們衹玩了一次。無邊泳池需要戴泳帽，沒玩。海邊是人工圍起來的所以不深。總體玩得很開心。

Excellent place to have fun with family! Amazing structure and a lot of activities for kids and adults!

Spend 3 days with family (2 adults, 3 children). Cozy and clean. Good breakfast.

hotel well located and the room very good