The Hans Coco Palms

The Hotel was impeccably clean and well appointed. service, cleanliness and behaviour of staff is all very good. Everyone was very helpful. the pool is neat and clean. beach is easily accessible. However, the only negative is the food. the food is extremely costly and the taste is not good. compared to price, food is not tasty at all. the pricing is absurd and with a motive of profiteering. One Roti/chapati costs 75/- rupees whereas it is not worth 5/- rupees. similarly rice is 325/-. Even in 5 stars rice is not 325/-. Otherwise everything was good.

This place has detonated like anything in the last few years may be. Not the Coco Palm which made one feel out of the world. There was a time when this was one of the best place to stay at. In fact my nephew wedding was held not long back and was an awesome destination wedding. Cut to 2024. The staff are the same. Gautam at his best, Rajendra keeps everything in place, Kashi and Upendra serve you in a way in the resturant and make you feel special. Then what's changed? Something which may be the staff aren't capable of improving. The doors are rusty, toilet flush doesn't work, Ac doesn't cool inspite of making so much noise. Only excellent staff won't be able to give a good experience during stay. The food quality is being compromised. Basically everything except staff Hospitality and behaviour, have detonated. Was my favourite place to stay in Puri for years now. High time need to find a new one. Won't miss anything except the staff.