Hotel in zona Macao Beach, Punta Cana

Sono stata per una settimana con mia zia ed è evidente che il personale tiene molto alla felicità dei clienti, sono sempre pronti a soddisfare ogni esigenza. Cibo buonissimo, attività di intrattenimento serale molto belle e durante il giorno c'è sempre qualcosa da fare, purtroppo se il mare non è bello, non c'è altro da fare se non stare in piscina (bellissima), fare yoga, acquazumba o le attività dell'animazione. È possibile prenotare escursioni. La palestra è molto carina e ben curata, con tutto quello che si necessita per un bell'allenamento. Le camere sono molto belle, però si nota che per alcuni piccolissimi dettagli insignificanti manca un po' di mano d'opera. Connessione wifi eccellente anche in spiaggia. Ambienti open space, bellissimi, giardini curatissimi e pulizia ai massimi livelli.

My family (2 adults and 7 yr old) had a wonderful time at this resort. Beach: Beautiful blue water with sand that wasn't rocky and rough on the feet! I didn't find many remnants of seaweed, so they did a great job of keeping it clean. Waterpark: We loved the lazy river and spent most of our time in it. The bigger slides that adults could ride were not visible from the main section and we did not see any directionals. Lifeguards kindly informed us of where to go for the larger slides. I recommend that you wear water shoes since this is a water park, but also the ground is really hot when you're not in the water. Entertainment: We enjoyed Snick Lounge. Bring cash to put into the machine so that you can play air hockey or billiards pool. Snick Lounge also has retro arcade games for free! We also checked the app to catch where character pop-ups would be to save some $$ and not do character breakfast (although I heard from another guest that the food was worth the $$ since they love lobster). Family Shows: The resort did a great job of putting on nightly shows to entertain families and let the children participate a little. Food: We pretty much ate all meals at Explorers Table (I think it was named something else before??). They serve breakfast, lunch and dinner buffet style. You can also get some items cooked to order at two of the stations there. BurgersPH was a fun experience. We enjoyed Dominican Night to experience local cuisine without having to leave the resort. Service: The staff at the resort were friendly and helpful; although we did run into one male server at the Explorers Table restaurant that wasn't too hospitable. Suite/Room: We booked a swim-up suite which left us disappointed due to the smell in the room and I found many mosquitos flying around our room every day (so they must not treat the outside area for mosquitos). Had I known before booking about the dengue virus (mosquitos transmit) that is rampant in Caribbean and Mexico, I would not have booked a swim-up suite. Other reviewers mention nausea and I wonder if they actually contracted dengue. Also, if you are family that likes to be around others and not secluded, don't splurge on a swim up...the infinity pool is much better and has a swim-up bar!

Struttura fantastica per famiglie con bambini, piscine bellissime, cibo di qualità e a volontà, spiaggia meravigliosa e attrezzata. Qui l’all-inclusive è reale, compresi drink, vino, birra, champagne e superalcolici come e quando vuoi, anche dentro la piscina. Consiglio di prenotare le cene nei vari ristoranti a tema, ma anche i self service sono validi. Palestra piccola e sala giochi per bambini da svecchiare, ma conta poco in un posto così bello. Camera molto grande, letti comodi e diversi cuscini a disposizione. Aria condizionata in camera da gestire, come spesso accade negli hotel, va a cannone. Bagno ampio, con una finestra che da sulla camera, fortunatamente dotata di tenda. Mia moglie ed io con 2 bambine di 6 e 10 anni ci siamo trovati benissimo. Consiglio l’escursione all’isola di Saona.

We arrived at 5 PM Wednesday and left the next Wednesday at 11:20AM. From the walk into the lobby you can smell that nice spa smell (which is a fragrance they sell if you want to take it home with you). The whole time at the resort was pretty easy. You can get room service to eat or you can eat breakfast and lunch at the buffet. Every evening you pick what restaurant you want to go to. Make sure you pay attention to when certain ones are open. We almost didn’t get to go to one because we didn’t realize it was only open two days a week. The food was delicious and made better by being cooked by someone else. Make sure you have the Hyatt Inclusive app to look up the restaurants, shows, map, etc. The water park and numerous pools kept my 15 yr old busy. I had a good time too. Did not have any problems getting towels or drinks. Make sure you pack lots of sunscreen. I am very fair skinned and burned despite lathering in sunscreen. I ended up buying long sleeved swim shirts for myself and the kid. Worth it for sure, I would encourage that along with a hat. I wore a hat almost all the time because I could feel my scalp had burned. If you have a natural part in your hair, put sunscreen on it. The sun is no joke down there. The breeze was wonderful. The property itself is maintained every day. If you go for morning walks you will see them working on the property before it gets too hot. There is beach you can go to if you like. Mind the warnings, two days we didn’t go to the beach because the red flag warning was up. We visited the spa and my daughter got her first massage. They have hydrotherapy but it was wasted on me because I don’t really like heat (the steam room or the sauna) or cold (the cold pool). The water coming out of the spouts making it give a massage was nice. Then we went to our massages. It felt good after but it felt great the next day after resting. Released all my tension. Very relaxing vacation. The staff were friendly and helpful. The food was delicious. The property is clean and beautifully maintained. The Internet worked well enough to keep in touch with home. Would go again!

Il nostro soggiorno in Aria senza Respirazione era incredibile; la stanza era grande, il cibo era delizioso, ma tutta l'esperienza è stata presa in cima dal nostro concierge VIP, Pablo. Abbiamo soggiornato in molti hotel e ristoranti di alta qualità in tutto il mondo, ma non ci siamo mai sentiti così sicuro e confortevole come abbiamo fatto a respirazione. Abbiamo ricevuto un messaggio di testo dal nostro VIP ogni giorno su cosa accadrebbe sulla proprietà e quando. Ci fu detto anche molte volte se avessimo qualche problema per farlo sapere, se volevamo avere qualche esperienza o vedere qualche spettacolo, egli poteva collegare i punti con tutto, e ci sentivamo come celebrità, e per questo abbiamo avuto un viaggio sorprendente.

The Secret Tides is a phenomenal resort. It is amazing, so ignore anyone who says otherwise. Every person I met over the 7 days loved it there! It was stupendous! Our butler Diego was the best! What he did for us everyday of the trip was so kind! He made my daughter’s birthday so special by decorating our room with tons of balloons, brought a birthday Queen sash and tiara to the pool, and made sure dinner was so special with a song to her from the staff. The preferred pool staff was amazing. Gisela everyday found chairs even when none were there to make sure my elderly parents were comfortable. Coral, Josefa, and Juliana brought amazing drinks with a smile! The pools and beach were so nice! The resort is beautiful. The entertainment staff was amazing. Skinnygirl and all of the staff made our trip so fun. From hat painting, to dance parties with cool light up characters and giant pandas and people on stilts, to great shows, we were always entertained and having a great time. Oceana for breakfast by the beach was such a great way to start the day. The food was fresh and the service was outstanding. We loved it there for dinner with the filet and lobster tail that was delicious. Meraki was great, especially. Eddy at the teppanyaki was a great show with delicious steak, chicken and shrimp. The banana rolls are a must! Seaside Grill with Herbert, the best waiter ever, had great steaks! We went there twice. The El Patio had yummy fajitas, flautas and tacos with excellent service. Lenny was a super waitress at Portofino, although we didn’t like the food as much as the other restaurants. However, it depends what you get. The Osso Bucco was yummy, but the ravioli was just okay. The resort is gorgeous with breathtaking views. The rooms are state of the art and tastefully decorated. My family loved Secrets Tides and want to return. You will love it! Amazing place!

My husband and I just returned from our honeymoon at El Carmen. This is a very mixed review. We loved our trip! The grounds are beautiful, the rooms are nice, and for the most part the service was great (BIG shoutouts to Samuel at Martini, Jose at Flavor Market, and Edwin at check-in). There was also a woman who served us at the pool who was wonderful. Concierge was easy to work with, as was the front desk. We met some great couples because of the resorts interactive nature which was very nice. Where we had a big problem was with the food. While it tasted good, something with the food left our stomachs very upset after each and every meal other than Flavor Market. This was something that really spoiled out otherwise great trip. After doing some research, it seems like this is a commonality in the Caribbean and even Mexico. Locals are accustomed to how food is stored and prepared, but with so many travelers from other countries (this really seems catered to Americans and Eastern Europeans in general), you’d think that the resort would try to match their practice with their food from the countries in which they cater to. Upon arriving at the PUJ airport, my husband and I spent $13 on a cheeseburger from Wendy’s just trying to get our stomachs back to some kind of normalcy. All in all, we’d do another Excellence resort for sure. However, we’ll look closer at the food reviews of other resorts before rebooking.

Riu Republica review - Sunwing Aug 4-11th out of Montreal Transfer: Bus shuttled us from the plane to the terminal where we waited through a winding line to get through to customs (took about an hour). There’s an e ticket firm to fill out prior to travel. Used Nexus Tours, organized by Sunwing, to get from the airport to the hotel. We landed at 2pm, luggage was already off the plane and off the carousel so it was easy/quick to pick up and then head to the hotel transfer area. You can check in with your tour carrier and they will direct you to a bus with a number associated with it. There are lots of people there who want to help with baggage, you can trust them, just tip a couple pesos or US dollars. They will get you to where you need to go, as there are so many buses that it gets quite confusing. We waited there for about an hour and then once we left it took roughly 40min to get to the Riu, as we were the last stop of about 5 hotel complexes. It was 5pm when we got to the hotel. I suggest getting a private transfer, negotiate a price, $40US for 2-4 people is reasonable. Check in: Check in was quiet and quick, however, it may have been the time of day as we had also seen it quite busy at times. We were able to negotiate where our room would be located, we had booked a junior suite but since the complex is so big we asked that it be located in closer proximity to the beach. We were given 2 old school key cards and 2 towel cards. The towel cards are $20US to replace but the towel guys are good about giving the cards back if you come back with only one towel, will explain later. The key cards I believe are free to replace but the identifier bracelet you get (yellow) is $200US to replace. Room: The junior suite we were given was on the 2nd floor of a 3 floor building fairly close to the main pools. It was a bit of a walk from the lobby area. One of the elevators on day one wasn’t working but it worked by day 2 or 3. The room A/C is operated by a key card in the wall slot as soon as you enter. We kept one card there the whole week. The A/C when we first entered was set at 19 which was a bit cool but it was nice and by day 3 the maids had changed it to 21 and it was hard to adjust back down after that. Since it is cool to sleep, we used a blanket found in the closet which provided some comfort. If you can, I suggest bringing your own pillow. There are 6 drawers for clothing storage and lots of places/space to store your luggage. There is a couch and coffee table, a decent sized fridge, fully stocked with alcoholic and non-alcoholic beverages, plus you get 2 big bottles of water daily, which is definitely needed. There are 4 hard liquor dispensers with mediocre liquor in them and not full. There is also a coffee machine if needed. The bathroom had a toilet, a double sink vanity, a large mirror and a walk-in shower with portable nozzle, which we did not mind, but a rain shower head might have been nicer. They also provide an adequate hair dryer and

Un vero Paradiso per chi come noi ha voglia di trascorrere una luna di miele in pieno relax. Abbiamo soggiornato in questo resort dal 3 al 13 Agosto, periodo in genere di bassa stagione, ma che al contrario si è rivelato molto vantaggioso sia per il prezzo che per la tranquillità. Siamo stati anche abbastanza fortunati con il meteo (consigliamo infatti di visitare i Caraibi ad agosto). Il cibo era Super e anche molto vario con 4 ristoranti diversi che cambiavano menù tutti i giorni anche dal pranzo alla cena. Possibilità di ordinare colazione/pranzo/cena in camera h24 e senza nessun costo aggiuntivo. Piscine molto belle, pulite tutti i giorni e più volte al giorno. Anche i Bagni nelle vicinanze delle aree in comune come piscine, lobby ecc erano incredibilmente puliti e forniti di ogni accessorio. Drink illimitati con distillati locali e internazionali h24. Spa da sogno immersa nella natura e a disposizione ogni giorno. Escursione a cavallo sulla spiaggia incredibile. Attività giornaliere molto interessanti con possibilità di usare i kayak nell'oceano ogni giorno. Spettacoli , circo sulla spiaggia e serate a tema. Musica live ogni sera con artisti super (Uno su tutti un ragazzo Serbo con una chitarra e una voce stupenda). L'atmosfera che si creava durante le colazioni o le grigliate sulla spiaggia era incantevole. Il personale era disponibile cordiale e sempre pronto a soddisfare ogni richiesta. Tra tutti vogliamo ricordare e ringraziare: 1) Pikete : piu' di un animatore. Un vero e proprio AMICO. Sempre allegro e pronto a coinvolgerci in tutte le attività. Come direbbe lui ”muy professional” Ci mancherà!! 2) Alejandro (Coincerge) : ci è stato assegnato dalla struttura per aiutarci e chiamarlo per ogni evenienza. Sempre disponibile. 3) Josè : Il più dolce tra i camerieri del resort. Ci consigliava e ci trattava come se ci conoscesse da una vita. Una bellissima persona. 4) Eduardo Yan Charles: un altro dei camerieri che difficilmente dimenticheremo per il suo sorriso, la sua spontaneità e la sua allegria. Molto cordiale e professionale. 5) Alejandro (Cameriere): molto gentile e allegro, affascinato da noi italiani, così tanto da provare a imparare la nostra lingua. Davvero super. 6) Leidy: un altra cameriera che accoglieva i clienti nel ristorante Amaya o Indigo. Resterà nei nostri cuori per la sua dolcezza, il suo sorriso e per il fatto che ricordasse già dal primo giorno il numero della nostra camera e i nostri nomi. Molto speciale. 7) Sandy Montana: un cuoco ineguagliabile!! Zoetry Agua Punta Cana, un paradiso nei caraibi che porteremo nei nostri cuori. Ci torneremo volentieri, magari in qualche anniversario. Samuele e Silvia Room 362 03- 13 Agosto 2022