Bakour Punta Cana Suites

Questa proprietà si chiamava Radisson Blu (leggi anche le recensioni lì) ma immagino che sia così brutta che il Radisson non voleva più averci niente a che fare. Si trova in una zona molto povera circondata da spazzatura e una strada molto sporca, c'è un cancello con una sicurezza che controlla chi entra. Le foto che pubblicano lo fanno sembrare molto elegante ma in realtà è terribile, le camere non sono ben tenute, non sono pulite e ci sono ragnatele nella stanza. Dicono che ci sono più di 5 ristoranti dove c'è solo 1 ristorante a buffet che cambia a malapena il cibo (hanno un tema ogni giorno con un menu diverso pubblicato online ma è lo stesso cibo ogni giorno quando ci vai) e un bar sulla spiaggia che ha una piccola cucina per preparare hamburger/pizza. Promuovono il servizio in camera come un comfort, ma fanno pagare $ 7 per ogni ordine di 4 piatti e $ 14 per ogni ordine di più di 4 piatti con un massimo stabilito che non ricordo. Non ci sono ascensori, tranne in uno degli edifici, e ci sono lucertole dappertutto sulle scale e una era dentro la stanza. Hanno un programma completo di attività, ma organizzano le attività più noiose e odiose che vorresti solo che smettessero così puoi sederti e rilassarti in pace con il tuo drink sulla spiaggia/piscina. Se cerchi qualcosa di elegante, non prenotare con loro. Rimarrai molto deluso.

I hope my review is informative and useful to both potential visitors and to the management at the resort. First off, I traveled with my wife and two children (13 and 10). We primarily chose this resort for it's spacious room layouts. We had a 3 bdrm/2 full bath suite with a "jacuzzi", full kitchen, living room, washer/dryer as well as a patio. The living room and "master" bedroom open up to the patio directly. You will be hard pressed to find something this large at this price point. One minor inconvenience was the layout of the bedrooms. I requested one King and two Queen beds which they accomodated. However, the King bed was not in the "master" bedroom which had the larger bathroom. The reviews for this resort have been, for the most part, 4/5. And many of the issues others experienced included beach/pool towels, lack of activities/entertainment, available restaurants, etc. Here's a rundown on my experience. You will receive a blue towel for each registered guest. The towels should be in your room or you will be given a card to redeem at the front desk for each towel. You may "exchange" dirty towels for clean towels at the front desk (subject to availability). If all else fails, wash your own towels in your room. There is a tiny store across the street from the resort that sells laundry detergent. The resort did have a few activities like corn hole and horseshoes during the day. They also had a entertainment most nights including a Dominican Night, Fire show, Michael Jackson impersonator, and karaoke. Be sure to ask the front desk about what they will doing each day as they do a poor job of communicating things to the guests. The main restaurant is buffet style and is open for breakfast, lunch and dinner. The Mediterranean and Asian restaurants are only open a couple of nights a week and require reservations. However, the menu is extremely limited. The Blue Wave is the only other a le carte option (RBG wasn't open while we were there). The resort has two bars, Blue Agave (by the lobby) and Blue Wave (by the beach). Ask for Dorling at Blue Agave and Henry at Blue Wave! The pool is nice and relaxing with plenty of chairs. The only downside is they do close it for cleaning at 7pm. The layout of resort is great. This was another huge plus for us as we did not have to walk very far for anything. The beach area also has plenty of chairs as well as comfortable cabanas. There is seaweed. However, the staff work throughout the day to keep most of the seaweed cleaned up. FYI...there is a little hut on the beach next door at Serenades Resort that will let you take out kayaks for a small refunable deposit. We also boked our excursions through Domex which you can find in the lobby. Overall, the Radisson Blu was fine. Now here comes the but...This was a trip to celebrate my 15th wedding anniversary. I reached out to the resort a week ahead of our arrival to make a few small requests like early check-in (if available). I mentioned to the person I spoke