Punta Cana Seven Beaches

Hotel from Hell No matter what bad reviews you read, I can guarantee is worse than you can imagine. First of all, misleading photos, showing that is next to the beach - IS NOT. When we arrived at the hotel first thing the receptionist did, was to ask for $25 cleaning fee. Very bland and rude and not willing to help. I told them I wasn’t advised about the cleaning fee and she said that is standard and we need to pay it otherwise they would have to refuse our stay to the accommodation. We went into the room and the state of it was horrendous. A guy was trying to make the ac work (only in the bedroom) for around 30 minutes after a long flight. The room was absolutely FILTHY. There were rubbish on the floor and in the shower there were red stains which I don’t want to imagine what they were. The pillow sofas were all stained and so dirty and the kitchen you could not cook if you wanted to due to the filth. Not to mention the toilet, that it wasn’t working and you couldn’t flash it. There was even a dead mouse outside the garden. Honestly, I don’t want to go on and on but it was the worst stay ever and we had to leave the next morning. (We couldn’t check out, as the receptionist was not there at least until 10:00) PLEASE AVOID.

If I could give this 0 Stars I would, Take this review very serious I have stayed in over 4000 Hotels in my life. First and foremost just DO NOT STAY HERE even if it is $50 A WEEK! I promise you anywhere is better than here. If you want to take some roaches home and start a path down the road where it will cost you or your apartment complex and neighbors hundreds of thousands to get rid of these pests, or if you already have them and you are bringing them with you than so be it, but if you are a person who cares about your hygiene, keeps a clean house and does not like bugs this is NOT the place for you. IF you want to have a nice evening inside and watch some TV after cooking a nice meal and be in a cool environment DO NOT BOOK HERE! There is no Air conditioning in the living room and the TV is like a small monitor attached to the wall that can not be moved. IF you want to have a comfortable pillow, DO NOT BOOK HERE! The pillows are the thinnest I have ever seen. If you want a clean comfortable bed, DO NOT BOOK HERE! The bed had stains of all sorts and lots of questionable black specks including baby roaches, these were dead I think, I didn't stick around to see. IF you want to have a closet to hang your cloths and a mirror to check your self out in, you guessed it, DO NOT STAY HERE!! My closet had a broken mirror that was duct taped back together and the closet door wouldn't even open. Finally if you want a reception with real security that will be available if you need anything or have a problem, DO NOT STAY HERE!!! Not 1, 2, or 3 times did I and or *********** try to contact this property to request my refund with no response but 4 times and still no reply. Also when I arrived the reception was not there and I used google translate to communicate with this guy who had no name tag or anything indicating that he worked there indicating he was security. He told me he needed payment and would need to keep my passport until payment was made but the booking was supposed to be prepaid. This was a complete crap show. They took payment is Euros for whatever reason. If you want to stay at somewhere modern, clean and comfortable, DO NOT STAY HERE!! Even if it free!!! Unless your homeless then at least it's a home. I have stayed in over 4000 hotels over the course of my life and this would rank top 10 worst if that gives you any idea. If this review helped you at all please mark as helpful and follow me for more reviews around the world.

Durante mi estancia en el hotel he vivido mi peor experiencia en unas vacaciones. No voy a perder el tiempo en hablaros de los pésimos servicios que ofrecen ni de la calidad de sus instalaciones (no os fiéis de las fotos, engañan), después de contaros mi historia no creo que tengáis ganas de aparecer por alli. En mi segundo día en el hotel, me desaparecieron de la habitación 300€ (tuvieron que rebuscar en el maletín de mi ordenador para encontrarlos, no estaban a la vista). Para mayor sorpresa cuando fui a denunciar el caso a su oficina (en la que no me dieron soluciones, ni se dignan a decir que dueño está detrás de este complejo, dicen que no saben como es su nombre y apellidos, lo nunca visto) me encontré a otros cuatro viajeros que estaban en la misma situación que yo, les habían robado en la habitación (LO NUNCA VISTO !!!). Nosotros ya no creo que recuperemos nada, pero lo mínimo que puedo hacer es hacerlo público y tratar de impedir que más viajeros caigan en esta trampa.

No es nada como aparece en las fotos! Realmente desagradable la estancia. Camas muy incómodas, muebles sin funcionar, luces que no prenden y sobre todo a la administradora no le interesa solucionar nada de los inconvenientes. Lo único que dice la administradora es que no tiene solución. Realmente desagradable

Hice reserva con cancelación gratuita y al cancelar igual me cobraron; durante tres días nunca respondieron mensajes ni llamadas; Es una clara ESTAFA; la reserva era por tres días, ni siquiera me dieron un día cuando dije q si me cobraban igual iba a tomar la reserva; una vergüenza eviten visitar este lugar!

La verdad a mi pareja y a mi no nos gusto, las instalaciones estaban horribles de los edificios y dentro de la habitación, en la ducha el agua no bajaba, las toallas con hoyos, cuando llegamos no era el precio que decía en la pagina, y la chica nos dice que lo decía en la letras de abajo, algo que no esta claro, y eso fue lo mas molesto, le había pedido aguas extras a la recepcionista y nunca llegaron, dentro de la pagina informa de un sofá cama y ese sofá cama de la sala esta destruido y sucio, no se puede usar y no hay mantas ni sabanas para prepararlo. Lo unico que me gusto es que tiene netflix, los electrodomésticos funcionan muy bien y la nevera enfría bastante rápido, y tiene los utensilios que necesitábamos. Funciono para pasar el rato, pero no volvería.