Secrets Cap Cana Resort & Spa

I went with my two good friends on our yearly girls trip, and then my mom arrived for her bday. We all loved how beautiful and calm the beach was and all the amenities but we thought the food and drink was not on par with other Secrets or All inclusive hotels we have stayed in. I have stayed at Secrets the Vine Cancun 3 times, Hyatt Zilara Punta Cana, and Hard Rock Los Cabos. Also thought that during the day the pool area was vary boring except during the activities (water aerobics, volleyball, zumba) but it would be cool to have a DJ or louder more fun music playing. It was also very hard to find shade at the pool and the beach, wish there were more chairs with umbrellas. The night entertainment was great at Desires and at the lobby especially the Dj and bands that played more upbeat dancing music, and Black Coffee got everyone to dance and was such a great vibe, we love him. Our concierge/butler - Osvaldy Guerrero Cedano is a true Gem, the best concierge/butler I've ever had. He was super responsive and helped us out at all times. It was my mom's bday and he had the room decorated with cake and Champagne and she loved it. He totally made her day more special. Ultimately I thought that this Secrets was more for couples where most Adults only resorts are a bit more fun and have more of a variety of people of all ages, for example girls trip, bachelorette, bachelor, wedding party. it seemed way more focused for couples and we all felt a bit out of a place. Lastly our room smelled like mold, I wish we had complained and had it changed it because on the last day our Concierge/Butler allowed us to checkout late and then enjoy the resort and use a room just to shower before leaving for our late flight. The room that we used the shower in was the same size but no smell of mold. The service was amazing though, all employees were super nice, kind, helpful and smily they made the atmosphere so great! Thanks for everything!

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This resort is a 10/10 in every way. Service is excellent any beyond expectation whether it be in the many restaurants, room, by the pool, beach, etc. The restaurants are top notch in food quality, preparation, selection, ambiance, service. The pool which was expansive throughout the property, was nice and warm, had beautiful ambiance, views, chairs, service. The beach, Junillo, was beautiful. Rooms were nice, clean, comfortable bed, quiet, with a large beautiful shower. I've traveled to many nice resorts throughout the Caribbean and this may actually be the best one so far. I'll definitely be going back and would highly recommend you do the same!!

It was an amazing experience for our honeymoon. We had one waiter that was very rude but other than that everyone was so nice and friendly. Service and amenities were great.

Absolutely loved everything, the food is fantastic, the resort is beautiful but above all the service is top notch!

Secrets was fantadtic. Anazing property, wonderful service. Our concierge Gerardo was the best, do accommodating!