Utente ospite
17 luglio 2025
We foolishly left our passports in the safe of our previous hotel in Annecy. The previous hotel wouldn't send them to our onward hotel in Paris. Our onward hotel wouldn't help either. Understandably we were tearing our hair out, contemplating a 7 hour round trip to go and get them ourselves. However Olivier Leflaive Hotel sorted it all out for us, even though they were piggy in the middle. They organised to send the passport from Annecy to Paris. This was all done over the Bastille holiday period, which added to the chaos. We cannot thank Aurelia and Sophie enough. This is what defines a premium establishment. It's not about fancy decorations and polite staff. It's about staff that go out of their way to help you.
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