The Roundabout Hotel

Average Food was excellent in the evening. Bed was comfy but room needs a good lick of paint. Hairs in the shower

Not quite as I had hoped after staying here before I stayed here about 6 years ago, and really enjoyed it. Not so great this time. We were told we could have breakfast from 7am, which was good because we wanted to travel for a meeting at 8.30 about half an hour away. When we got to breakfast all was locked up, and a member of staff said breakfast did not start until 8am. When we checked in the day before, I ordered and paid for a full English breakfast. The staff were unaware of that in the morning, I had to remind them, and then the asked for 'my ticket', which made no sense as I was not given one, and they shrugged it off. All a bit casual. We were late for our meeting.

There seemed to be a lack of professionalism about the running, When tea cups were not in our room we were asked to carry them there, instead of some one being told to. No suitcase stands in the room. Mattress uncomfortable. Hangers in the wardrobe broken and held together with sticky tape.

Pleasant, helpful staff, comfortable rooms and lovely surroundings

Lovely period apartment, great hotel The room was very comfortable and homely. I was woken by a droning noise which on inspection was coming from either a boiler or air conditioning unit outside by the kitchen area. I put the tv on low to cover it and did go back to sleep. The check in was smooth and friendly. Unfortunately the heating wasn’t working but the site manager came over and discovered that the boiler wasn’t working so there was no hot water or heating. I was offered another room but I had already unpacked and it was late so he brought me another blanket. I would definitely stay here again as the hotel is lovely and service excellent. Okay there was a problem, but sometimes things like I had do happen but it’s how things are dealt with are important.