Perhentian Marriott Resort & Spa

I came here with my family of 11. We drove to Kuala Besut, parked our car at Fairfield Marriott and booked ourselves into Fairfield Marriott Kuala Besut for the night before our trip to Marriott Perhentian. The rooms in Kuala Besut are clean, not at all cramped for the price and perfect as a mere stopover. The staff were super-friendly and attentive. They were aware that we were heading out to Perhentian the next day as we had messaged the Perhentian property of our plans prior. The next morning we checked out of Fairfield Marriott and pushed our luggage over to the Marriott Perhentian reception next door under the same roof and were swiftly checked into Marriott Perhentian there and then by the friendly check-in staff. They took our bags and tagged everything according to our respective rooms. The next time we'd see our bags again would be in our rooms on the island as they took care of everything. We were then invited to board the ship that would ferry us over to the island which was super comfortable, clean, air conditioned. We were taken care of by a gracious Ms. Anita throughout our boat ride who offered us sick bags if we got sea sick. Lucky for us, the 40-min ride was not excessively bumpy. Arriving on the island, we were welcomed and greeted by name by a host of staff immediately upon disembarkation and taken on a tour of the property on the buggies that were already waiting for us on the jetty before we were sent straight to our rooms. The rooms are clean, spacious with a lot of natural light filling both the bedchamber and the bathroom. Drinking water is offered and replenished every day. If we wanted to get anywhere on the property, the buggy was only a phone call away. Otherwise, the property is not too big that it is too far to walk to get around. The only thing to keep in mind when walking is that this property is built on a hillside so there are some steep inclines that might be an encumberance for those with limited mobility with walking. The pools are perfect. One for families, one for kids, and one quiet pool that is exclusively for adults. Everyone's preferences is catered to in this regard. The breakfast spread is generous in variety with Malay, Chinese, Indian, and continental options. The F&B staff at Dapur made us feel very welcome every morning and took very good care of us thoroughly. I would like to convey our gratitude to Norhayati, Damia, Joanne, and Firdaus who made us feel like family at breakfast every morning. I came with children aged 5, 8, and 10 and they spent a lot of time by themselves at the Kid's Club all day where they're taken care of by the staff there. There were activities all day in which they participated. If they didn't feel like participating, they kept themselves entertained with books, games, computer, and TV at the club. The location of the resort is a bit secluded and I felt safe allowing them to make their own way to the pools, Kid's Club. If they're not walking on their own, the staff would take them to their destinations and back to their rooms on the buggy. My kids loved this place so much that they've rated it far above an upscale property we've stayed at in Langkawi. The three beaches on the hotel property have clear water and white powder sand but are not the best on the two Perhentian islands but we could hire external party water taxis to take us to better beaches elsewhere. We only did this once during our three-night stay. Every staff we encountered made us feel very welcome and were helpful. I wish I had remembered all their names but the only other two I could recall were Hilmi and Nik Nur. I would definitely come back here again within a couple of years.

Good service attitude but lack of experience , order two times for a medium steak in the Dapur, get one medium and one well-done🤣🤣