Rainbow Shores

Quaint cabin like motel on the shore of Lake Ontario. We had room 10 that included a king and single day bed. Nice maybe newly remodeled room. Road leading to the place is dirt and very rough. The little Bistro was hopping both nights we were there. Check in was a little tricky. You have to go to the restaurant that is open 4 to 10 and wait for someone to check you in.

We made a reservation for an overnight stay, and a 6 pm dinner on the deck on Thursday, 7/14 to celebrate our anniversary. When we arrived at 5:00pm, we had to search for one of the "owners" Renee, because she was the only one who could check us in to our room. After looking through the paper reservations for a few minutes, she said "I don't see your reservation". I said that she was the actual person who took our reservation. With that information, she was able to find our reservation. We went to our room (#10), to find it closed up and hot as ever! Yes, this is mid July day, and in the mid 80's...Guess what, NO A/C! And to make matters worse there was a dehumidifier running that was pumping out more hot air into the room! We quickly discovered why there was a dehumidifier running, because the room was damp and moldy! Also there was a plastic tub of "Damp Rid" on the floor! Not a good start! There was a television that was hooked up to nothing. When Renee was asked about that, she said "Oh, they are working on that problem" ***! Anyhow, we changed quickly, and walked to the restaurant at 5:45pm for our 6pm dinner reservation＞ Both Renee and the hostess were there, and said that they did not have a table outside for us as i had reserved, and that we could sit inside, or wait. One of the main reasons that we chose to give this establishment our business and celebrate our anniversary there was to be able to dine outside by the water and enjoy the sunset while enjoying a leisurely celebration dinner! We chose to wait, so we could salvage something from this already disappointing and frustrating experience. Approximately one hour later, and $38 in cocktails, I went in to check if we had a table yet. The hostess said, not yet, no-one has left. I then pointed out to her that a table for two had been vacancy for at least 20 minutes, and no-one had bussed it, or come to get us. She said, that she would check, and surprise, we were seated right after I had pointed that out to her. Once seated, we decided to "reset" the evening, and make the most of our celebration! Our table was great, and the view was stunning! About 10n minutes after we were seated, our server came and weas absolutely lovely! We enjoyed a fantastic meal, and the most beautiful sunset we have seen since being on the Gulf Coast of Florida! We went back to our room around 10pm, and opened all of the windows to try to bring some of the cool night air in. The bed was soft, but the sheets were rough, and ill fitting. After tossing and turning, and trying to get comfortable in the warm, musty smelling room, we got up at 3:45am, packed up, and drove home to salvage some of the nights sleep! Fortunately, we only live 45 minutes away! All in all, The food and service and the view were fantastic! The room was a disaster, and the customer service provided by "Renee" was horrible! My suggestion is to go for dinner (but don't count on your reservation), and don't ever stay in pone of their room!