shermanoakssteve
21 gennaio 2025
The unit and location are excellent, offering a clean, spacious, and well-appointed space that is very comfortable. It’s a great place to stay if you value convenience and comfort. However, the front desk service leaves room for improvement. The staff is polite and apologetic, but their overly rehearsed responses feel robotic and unhelpful when issues arise. Policies are followed to the letter, but without flexibility or genuine effort to resolve concerns, it detracts from the overall experience. A more customer-focused approach would greatly enhance the stay.
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