R2 Bahia Kontiki

Having not long returned from here, in future I will not be staying anywhere else. What a stunning view from the chill out area. No sunbed wars. Place is well kept, maintained and clean. Staff are very friendly. If no mobility issues, cardiac hill is no problem. By far the best place I have stayed.

Beautiful apartment and resort. Very clean and tidy always staff around cleaning and doing maintenance and gardening. Had a water filtration system fitted during our stay so we had fresh drinking water on tap which was a massive plus for us! Receptionist were very helpful and quick getting us into our room on arrival. Restaurant onsite was lovely. My only downside was that my flight on the way home was not until the evening so I requested a late check out until 4pm to allow us to shower before leaving for the airport but as the complex was busy I was told I needed to check out by 12pm which I totally understood, as they had other guests arriving that would want to get into their rooms, so we packed up and put our luggage in the storage room and went out for the day. When we returned to collect our luggage and get ready to go we assumed the resort would allow us to shower somewhere as most resorts offer this even if you cannot get a late check out but they had nothing other than a toilet for us to change in.

We arrived late and were met with the receptionist who performed check in with ease, she even managed to locate the taxi we travelled from the airport in to recover the purse that was left behind, first impressions, brilliant. The hotel is on a hill, if you have any mobility issues you need to factor that into your accommodation selection, it is possible to approach the reception from alternative routes, but it’s a trek. You can also opt for the stairs which can be accessed from 2 gates on the way up the hill. But stairs don’t really help if you don’t move freely. The rooms are clean and well proportioned, everything you could need by means of food and drinks is available from cups and plates, to fridge, microwave, electric hob, kettle, coffee machine and toaster. Rooms are cleaned everyday with to§well being replaced every 2nd day. The pool, spotlessly clean, staff do a brilliant job each day preparing it for the days activities. The negative is the inconsistent ‘reserve’ a sun bed option. Some days towels placed on beds were removed by the pool staff, other days they weren’t. All that leads to is the “new” person on the bed being blamed for removing the towels! Set the policy and stick to it. On some occasions beds were reserved 4hrs before they were occupied! Sun beds are available at 2 other locations, but the pool is the obvious location everyone wants. If the towel goes on the bed at least one person needs to sit on the bed. People placing towels with no immediate need isn’t fair. Check out, the only negative experience but disappointing. We enquired when we arrived because we knew we would need a late checkout. “Shouldn’t be a problem” just visit reception 48 to 24hrs before departure. We did, 48hrs in advance. “Check 24hrs in advance”-, we did “ you need the room, we need the room as we are full, but check at 830am on the day of departure”. We did, “no rooms are available” 3 travellers now have 3 x 30min slots to use the washing facilities in readiness for departure. I will watch what happens to our rooms prior to departing the hotel. Would I recommend this hotel, yes I would, the positives outweigh the negatives and a few quick wins, would resolve them, we are considering a return visit later in the year. I don’t expect the hill to be resolved but advance warning of unavailability of check out expression and sun bed blocking can be.

Excellent service. Our afternoon flight was delayed so arrived at the hotel late. The staff on reception remembered us from last year, were very friendly and polite. Our room was clean and spacious. We had emailed the hotel to see if we could have the room we had last year and we did.

This hotel was lovely and we very much enjoyed our stay. Everyone was nice and we had the perfect time. We had a 2 bedroom apartment which was massive with a nice big terrace! Room number 1120! They even left my friend a some cake and a bottle of champagne on his birthday! They really did try to go the extra mile. The pool was beautiful and a good temperature. Well done to all the lovely ladies on reception as well as all the cleaning and service staff.