Labranda Playa Club

I don’t understand all the good reviews for this hotel, we arrived for our week holiday and checked out the next morning. We were given a room right at the back of the complex, took a good 10 minutes to walk to from reception. Should have known by how rough the reception was that the room wasn’t going to be much better. Room was on the 1st floor and just getting through the door was tough, door was wrecked and the key lock barely worked. Opened the door and the apartment was supposed to be refurbished however it was old and dingy, looked like it had been given the landlord special. The next thing was the fact that there was no air conditioning unit in the bedroom, only a small one down the hall in the front room/kitchen. Beds were rock hard, flat pillows and the windows in the whole apartment were rotten and had multiple locks on. Door to the balcony I could see outside just from looking at the door frame. Definitely did not feel safe with the state of doors and windows. The safe in the bedroom had the lock taken out so not point in that is there. Checked out next morning and headed to our usual hotel in Costa Teguise. Will contact EasyJet about this hotel. Reception also seemed to not be surprised about us checking out early, must happen quite often.

Hotel location is fantastic.Overall hotel excellent.Staff very helpful. One downfall in apartment is air conditioning.Needs U/G to cover bedrooms.Reservation of beds at pool area is a problem.(No towels on beds until at least pool area cleaned in the morning).A good mix at the hotel.Young,old and families

Nice and peaceful place with very convincing location.service is good, clean, quiet with perfect for family stay.staff and the team is very helpful,The pool area is always filled with kids, great to see the atmosphere. Best wishes to the Team Playa Club.

We stayed here last week as a family of 4.. aged from 4 to 73. can't fault the hotel at all. We arrived at 11.30 pm and the lovely receptionist showed us to our room. Which was located in the gardens at the back.. room 138, a 2 bed apartment with 2 patios.. one of which gets the sun all day. Self-catering apartment basic, but all you need for a week with so many restaurants on the doorstep.. we didn't use the pool bar or eat here. The apartment was cleaned 4 times during the week. The grounds are spotless, and paths around the pool and gardens are cleaned daily. The cleaners work hard all day. Sunbeds weren't an issue for us as we didn't lay in the sun or around the pool.. however, I can imagine it's a disappointment to see so many towels so early in the morning on beds that aren't used for hours.. I did see a delivery of new sunbeds during the week.. We will 100% be back to these apartments.. congratulations to all the hard-working staff in the labranda playa club..

We loved everything about the holiday accommodation. From the minute we checked in, the staff were so friendly. A lady with short curly hair checked us in and was so accommodating. We had asked for a first floor apartment and she sorted us out. We had the fear about the loungers by the pool, but on the first day the lifeguard helped us get two. The place was spotlessly clean. The staff all worked so hard. We didn’t see ants or cockroaches at all (thank god!). We also loved the tunes by the pool - there were a few very random songs but apart from that, it was all deadly music and at a nice level. A special mention for Victor at reception- he was a legend. He steered us in the right direction for where to enjoy Carnival and could not have been more helpful. We really enjoyed our stay and I’d recommend the place to friends.