Riu Garoe Hotel

Everything excellent about this hotel it is quiet with good gardens and swimming pool. The room is very nice and clean with large shower The food is fantastic never had better The staff are very helpful This was the first time I have stayed at this hotel and will stay again

Everything about the hotel is great except one annoying thing... The day before your departure, the staff remove the bathrobes from your room, using the rideculous excuse that they have to be washed for the next guest. RIU,a billion dollar business, can't afford spare bathrobes, so all guests are looked at as thieves. Management should rethink this.

We spent Christmas/New Year 2022/3 here and enjoyed it so much as soon as we got home we booked to spend Christmas & New Year 2023/4 at the wonderful Riu Garoe. The reason why?? It is in a lovely location, on the outskirts of Puerto de la Cruz, overlooking the Orotava Valley, onwards to Mount Teide and south towards the cliffs and the Atlantic Ocean. It is just 500 metres from the Botanical Gardens, which are well worth a visit. Helpfully the hotel also has a regular mini-bus service into Puerto. The hotel is modern, in a "typical" Tenerife style, with nice and very comfortable furnishings. It is beautifully maintained and spotlessly clean throughout. Our room was an excellent size, well furnished, with a large bathroom and in a quiet spot, and very relaxing. Half board (breakfast and dinner) is offered at the buffet style restaurant, which is light and airy, with well spaced tables, providing a nice, calm ambience. The choice of foods are varied and suit all preferences and moods. The quality is first class, especially considering it is buffet style and the numbers catered for. All the above is facilitated by the exceptional staff who work so hard to create and maintain the outstanding relaxed atmosphere at the Riu Garoe. Without exception the staff are friendly, helpful and very professional. We would especially like to mention Natalie in the restaurant and Gustavo at the pool. The pool is well kept surrounded by small but lush gardens. The Christmas/New Year celebrations (gala dinner & dance with fire works) were a highlight and outstanding, making our holiday memorable. All in all we had a fantastic time on both our stays at the Riu Garoe, so much so as soon as we got home this year we booked to return in September. Grateful thanks to all at the Riu Garoe and see you again soon.

I travelled solo at the beginning of February and stayed in Room 129. It was perfect. Everything you could need for a very comfortable stay. The room was large, the bed very comfortable, plenty of storage space and spotlessly clean. The dining room was spacious and the food varied and plentiful. All of the outside areas were immaculate and the food and drinks at the pool bar were excellent and very reasonably priced. Every member of staff was helpful & smiling. The free shuttle bus was a real bonus and always ran on time. I enjoyed it so much I'm returning in 2 days time and once more looking forward to an enjoyable and relaxing week.