Hotel Galapagos Tortuga Bay

We expected a nice holiday in Galapagos, not luxurious but decent in terms of Hotels. The only positive part of the Hotel are kind people, as in all of the island. The Hotel is old and badly maintained, I would assign at most two stars. A few examples are the cards to turn on lights that have been deactivated and are now old and loose hanging on the wall when you enter the room, the broken window that didn’t close in our room, the jacuzzi broken and abandoned in the pool area, the dirty pool, the pool table with broken balls. The wardrobe had no hangers. No safe in the room. It was also dirty with hair in our shower. View from the rooms even worst, with one room looking on the side of the pool area where there are abandoned construction tools and a dirty area. Food was extremely cheap, a dish with white rice, fried shrimps and a few grams of salad. The restaurant area is old and noisy. Finally, location is awful, very far from the town. Essentially, you are stuck in this Hotel. By taxi it is about 5-10 min to the town. Be careful, pictures don’t represent the current status of the Hotel. To be avoided. We changed Hotel, although loosing a lot of money because it was pre-booked.

This was an amazing hotel and made my trip so much better. This was truly such an amazing hotel, it was so so pretty, the beds were very comfortable, the rooms were clean, the food was amazing, and What really was the best about this hotel, is how kind and caring they were. I went with a group of people, our flight got canceled, and They let us all stay another night and even welcomed us back with cookies in our hotel room.

This place was perfect for our little adventure outside the states! The rooms were clean and well organized and people in this hotel know how to do customer service. I would recommend this place to my friends for the future! Galapagos has a gem in this place