Hotel in zona Southeast Colorado Heritage Center, Pueblo

Let’s start with parking. Parking is ri-damn-diculous! There is not enough on a Tuesday night, so the weekends must be a damn joke! Then to make up for the parking they give you parking across the street in a parking lot that has zero security. Of course they make sure the parking pass clearly states they will not be responsible for lost or damaged property. This seems to be a pretty sketchy town. Your best hope is to park under a light as the the homeless problem is out of control and please don’t let the females in your party walk out there alone after dark. It’s just way too dangerous. I wish some guidance and advice was given during checkin. What pissed me off the most is they have a huge yellow/loading zone and they let any rich contractors park there all night without fearing getting towed, WTAF! Why is that okay with them, because maybe they’ll come back again if their contract allows. They’re entitled jackasses for doing it, Marriotts horrible for allowing, while single women, traveling alone have to brave walking around these sketchy streets alone. Get some security, don’t let anyone park in the yellow loading zone. Next, the room. We were exhausted and worried about the safety of our car. I went in to take a shower. First the water pressure could almost remove skin, just giving you that heads up. It hits you with freezing then slight adjustment to the red side and it’s scolding you, just another heads up. But my favorite was in the middle of my shower I find there is no shampoo. There is two bottles of body wash and one of conditioner. WTAF?!? How hard is it to switch out the bottles. Next what is with the ghosting TV?!? I thought Colorado cared about the environment, so why can’t we turn off the TV?!? We had to unplug it to get it to be off. Cleanliness…well it seems clean at first, but when drawing the drapes you find surprises like we did. Something squished and bloody, not sure if it’s a bug or people blood. Hope you don’t find any surprises. The bed was lumpy and uncomfortable. The hallway was loud. As was the entitled Harley parking on the sidewalk next to the front door. The place is not the right place to relax and rejuvenate. Truly expected better from Marriott!

Tutto il personale con cui interagiamo era amichevole, benvenuto e professionale. Jeremy e Alicia erano particolarmente gentili a noi. La stanza era bella e la maggior parte pulita. Le strade avrebbero potuto usare un profondo vuoto, ma in generale sono stato impressionato con questo hotel e mi consiglierei sicuramente!

Linda era solo la signora più amichevole e curatrice che mi piacerebbe dire che andava oltre il suo modo per assicurarmi che io fossi curato di oltre, e mi chiamò persino fuori la notte per assicurarmi di avere tutto quello che avevo bisogno, Era diversamente un angelo in disguise, abbiamo bisogno di più agenti di front desk come lei, certamente la tornare e la consigliere come dipendente del mese, lei lo merita bene e essere onesti ci dovrebbero essere più brave persone come lei, ❤️

It was a nice place to relax. In addition, the room is quite impressive with simple access to rest. 

Don't even think about staying here. Just keep going to Colorado Springs or up to Denver. At 6 pm, guest rooms weren't ready because presumably a shortage of housekeepers. Front Desk clerk was overworked and alone. No colleague to help him or a manager to address situations. Absolutely no compensation offered to guests whose rooms weren't ready 3 hours after the published check-in time. My first room had black debris and stains on the bedding. None of the surfaces like countertops were wiped down or sanitized. Lots of dust, crumbs, etc. The second room had what two stains that appeared to be blood or some kind of bodily fluid. One stain was on the top sheet and the other stain was on the bottom fitted sheet. Like the first room, surfaces like countertops were wiped down or sanitized. Lots of dust, crumbs, etc. Carpet also wasn't vacuumed. In the bathroom of each room, the individual toiletries have been replaced with wall-mounted dispensers containing lotion, hand wash, shampoo, conditioner and body wash. No bar of soap is provided. Separate from the cleanliness issues: 1) No IHG Diamond elite recognition. You won't get a suite upgrade unless you request it. 2) Immediate area feels sketchy with a lot of transients and other questionable people loitering. Don't leave anything in the car. All things considered, this is a poorly operated Holiday Inn Express. Considering the rates charged, don't risk it. Keep driving.

Siamo stati qui per la notte sulla nostra strada a Denver. Arrivato a mezzanotte. Il cameriere era molto gentile. La stanza era decente. Il letto era comodo. L'hotel era tranquillo, anche al mattino quando è solitamente un po' alto con le persone che colpiscono la strada. Poteva essere un po'piu' pulito, ma per i soldi non puo' essere battuto. Ci sono ristoranti vicino alla porta. Non c'è bisogno di guidare per trovare cibo, che apprezzo.