Hotel in zona Plaza de Armas de Pucon, Pucon

We stayed from the 6th through the 13th, & it was our first vacation in around two years so we may be a little biased, but I think we enjoyed our stay overall! As soon as we stepped inside, we went from wet & cold from the winter rain to warm, balmy, & thawing! It was so good the whole time in the heat department throughout the whole week, & we were reminded of our stays in Florida resorts during the summer & autumn! This did end up making it a little hard to sleep for those of us who love to sleep with the weight of blankets on top of us without getting too hot, but a housekeeper came to us promptly the next day to tell us to feel free to ask for a temperature change at the front desk & to ask us when we wanted to have the housekeeping come in (They came in faithfully at the time we chose every time, too, I believe!), but dad wanted to adjust the heaters himself. That aside, the housekeeping was thorough as far as I’m concerned, & they even cleaned the balcony floor upon our request (We loved looking out at the snowy volcano, beach, & sunsets!)! We were constantly fighting with the shower & bathtub spigots to get the temperature right, I think there was a missing doorknob on one of the master closets, one bathtub was missing a stopper, we had to unplug the lamps & buy a multi-outlet extension cord to plug in all our electronics, & the nearby club & indoor swimming pool areas were being demolished with jackhammers & the whole shabang during our stay (Which was probably why we got that timeshare deal in the first place), but other than that, it was a pretty nice stay, & I can’t wait to go back so we can enjoy the new indoor swimming pool that I hope they’re constructing! We’ve stayed here & in it’s sister resort a few times before & liked it a lot back then, too, so no huge surprises here! We used to be regulars before 2020, & I can’t wait for us to be regulars here again!

O custo benefício não vale a pena. Pucón é uma cidade cara, mas pagar quase $100mil pesos chilenos (cerca de R$600,00) numa diária nesta pousada, que embora tenha o título de boutique, não é um hotel boutique, não compensa. O café da manhã é muito ruim. Ainda que não seja buffet, é muito pouca coisa que se serve, tem que ficar pedindo, a proprietária finge que não está entendendo, super desagradável a situação para uma diária neste valor. Os quartos são amplos e confortáveis com vista bonita para o lago, mas é preciso uma manutenção urgente, portas despencando, fechadura caindo, ar condicionado pingando, torneira estragada, a acústica é péssima, se escuta toda a conversa nos quartos vizinhos, enfim, pelo valor cobrado, não compensa. Pedimos um Box de café da manhã no dia anterior, pois faríamos um passeio muito cedo no dia seguinte, e não estava pronto; a recepcionista arrumou um saco plástico e colocou água e frutas bem maduras, para não falar outra coisa, nenhum sanduíche tinha, tivemos que pedir e ela fez às presas um pão seco com queijo, apenas. Não sei se foi má vontade da proprietária ou economia dela, só sei que não compensa ficar nesta pousada em Púcon.