Wander the Resort

裝修很現代，房間就是一棟小木屋，有spa，風景很好

I can’t rate the rooms as we didn’t stay overnight at the resort but wanted to write a review about our day at the wander spa. The ambiance was really good, the pools, saunas, steam room at a great temperature and the food was really good. I will say though that I will never be doing another group booking again for the spa. There was a lot of miscommunication throughout the booking process. At first was told everyone in the group could pay individually and then told that actually it makes things complicated to have each person individually pay for themself and that one person from the group would have to commit to pay for everyone’s spa day. This was the same story for the restaurant, by email was told I would have to pay for everyone’s food due to being a group. When we got there the person who greeted us told us we could actually pay individually with our bracelets which we were thrilled about and at the end of the meal were told that actually I had to pay for everyone’s bill like communicated in the email. So again some miscommunication between staff. We also noticed that they gave us a “booking” menu which had less options than the regular menu which was disappointing. I’d go again with a friend or my husband but this spa is not accommodating for a large group booking. Not many people are willing to fork the bill for a large group for the spa and lunch and go through the hassle of e-transfers. You are also limited to 4 hours at the spa which our lunch took up close to 2 hours of it so wish this would change as well. The person I was communicating with actually recommended a 12:30 pm lunch knowing we had a reservation at the spa at 10:30 am so we’re not sure why this time for lunch was recommended. At the time of booking, I was under the impression we could stay as long as we wished like other thermo spas I had been to. To sum it up, a great little spa for a couple not so much if you’re planning on going with a large group.

Staff was accommodating went above and beyond to ensure we had an enjoyable experience. Our cabin was cozy, modern with upscale kitchen. The thermal spa melts your stress away. A true gem!