NH Collection Carlo IV

Recensioni su NH Collection Carlo IV

NH Collection Carlo IV

Senovážné nám. 13/991, 110 00 Nové Město, Prague 1, Prague, 11000, Czech RepublicDettagli hotel
NH Collection Carlo IV
NH Collection Carlo IVNH Collection Carlo IVNH Collection Carlo IV
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.3/5
Molto buono
117 recensione
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.3
Servizio4.4
Pulizia4.1
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Tutte le recensioni(117)
Recensioni positive(16)
Recensioni con foto/video(8)
Ottima colazione(8)
Posizione ideale(6)
Personale amichevole(4)
Recensioni negative(1)
Holly217
Camera Superior matrimoniale
Soggiorno: nov 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 18 dic 2024
This is the best hotel during our journey in these 10 days. The reception staffs are all very professional and ready for help. The location is very convenient to the Christmas market.
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Risposta dalla struttura: Dear Holly,Thank you for posting a review of your recent stay in NH Collection Prague Carlo IV. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Warmest regards,Yosif MitkovGuest Relations
Utente ospite
Camera Superior matrimoniale
Soggiorno: feb 2024
Coppia
2 recensione
4.7/5
Fantastico
Pubblicata: 26 mar 2024
Whole experience is great . Such great team of staffs. Everyone is helpful and friendly. Even the house keeping team . Great hospatily .
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for your lovely review. We are happy to know you enjoyed your stay with us and thank you for mentioning our team members. I will share your comments to motivate all the team to continue in the excellent service. We hope to welcome you back soon whenever your travel needs bring you back to Prague.Kind regards,Anna TrehubovaGuest Relations
Andrea
Camera Superior matrimoniale
Soggiorno: mag 2023
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 9 giu 2023
Lovely Building, Great Location. Small rooms very nice breakfast
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Utente ospite
Camera Superior matrimoniale
Soggiorno: gen 2025
Viaggio con amici
4 recensione
2.7/5
Pubblicata: 8 feb 2025
第二天退房時發現地上有未打掃的花生米，我本來想要叫客房部的人過來討個説法，並不是要投訴，而是希望不要再發生在別的人身上了，被我朋友勸住了，但給我的體驗很不好，後來換到別的5星酒店了，沒有這樣的情況發生！
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Utente ospite
Camera Deluxe per due persone
Soggiorno: feb 2024
Viaggio con amici
16 recensione
3.2/5
Pubblicata: 25 apr 2024
攜程賣得房型真的很小，窗户對着牆壁，感覺是酒店位置最差的那批房間，但價格也不便宜，建議還是找酒店官網看看；酒店除了大廳好看，房間真的很老舊很小（可能是定的房型太差了） p.s.攜程還弄錯了我預訂的房型，這對接真是差勁，後來住了一天才有空房間給換（但大床房和雙人間幾乎沒有區別，雙人間的床是拼在一起的）
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to review your recent stay with us. I am sorry that we did not meet your expectations regarding the room. As I do not see any records in the system, I am not sure if you shared your concern while you were in-house. Our guest's satisfaction is our top priority and we always try to provide better options for our guests that will meet expectations. I hope you will choose us again when in Prague, and please do not hesitate to contact us before your next visit; we will update your room preference accordingly.Kind regards,Anna TrehubovaGuest Relations
Utente ospite
Camera Superior matrimoniale
Soggiorno: ago 2023
Famiglia
8 recensione
5.0/5
Eccezionale
Pubblicata: 7 nov 2023
作為NH集團裏的高端品牌，沒有讓人失望，酒店富麗堂皇，門口的門迎會主動幫忙搬運行李。房間很大，還給我們升級了了3人房。早餐豐盛，有自助區還有現點的熱食。同時還有人現場演奏歌曲。
Traduci
6/8
Risposta dalla struttura: Dear Valued Guest,Thank you for your lovely review. We are delighted you enjoyed your stay with us. It will be always a pleasure to welcome you back whenever your travel needs bring you back to Prague.Kind regards,Anna TrehubovaGuest Relations
Utente ospite
Camera Deluxe per due persone
Soggiorno: lug 2023
Famiglia
12 recensione
5.0/5
Eccezionale
Pubblicata: 13 ago 2023
酒店的地理位置很好，步行可到達火車站，汽車站，老城區！酒店的早餐也很不錯，🈶️現做的早餐，還有香檳，用餐環境優美，還有現場音樂演奏，恆温泳池漂亮，床品不錯，2米大床睡得很舒服；唯一缺點是房間有點小
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Minnie110748
Camera Doppia XL Premium
Soggiorno: gen 2024
Coppia
5 recensione
5.0/5
Eccezionale
Pubblicata: 16 feb 2024
飯店地理位置很好, 鄰近火車站, 走去觀光景點也很近. 大廳富麗堂皇, 用各種植物裝飾, 賞心悅目! 服務上給客人一種賓至如歸的感覺, 幫忙拿行李, 幫忙開門, 安排計程車等, 謙彬有禮貌! 早餐菜色不錯, 多樣性, 8:30時還有現場演奏, 很舒適!!
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank your for your lovely review. Our central location is definitely an advantage for us, as we are located within walking distance to every "must-see" place in Prague. I am happy to know that we were able to exceed your expectations. The staff put forth great effort to provide an experience that is both unique and memorable. It is feedback such as yours that motivate our staff to continuously strive for service excellence.It was wonderful having you an we hope to welcome you back soon.Kind regards,Anna TrehubovaGuest Relations
Utente anonimo
Camera Superior matrimoniale
Soggiorno: giu 2023
Famiglia
12 recensione
4.0/5
Molto buono
Pubblicata: 12 lug 2023
整体酒店設施齊全，有泳池及sauna房免費供客人使用，但房間略細，距離中央火車站只有幾分鈡路程，很方便。離舊城區不到10分鈡路程。
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Luwangke-LUKE
Camera Superior matrimoniale
Soggiorno: ott 2023
Solo
4 recensione
3.2/5
Pubblicata: 1 dic 2023
一家很有特色的本土酒店 早餐的豎琴演奏特別愉悦 細節上面需要完善的地方很多 設備很多壞了 缺乏維護 洗澡的水很黃 服務很好 很有特色
Traduci
Risposta dalla struttura: Dear Luke,Thank you for your feedback! Please accept our apologies for the maintenance inconvenience during your stay with us. We hope you will give us another chance to welcome you back and we can provide you with a 5-star service.Kind regards,Anna TrehubovaGuest Relations
Utente ospite
Soggiorno: dic 2022
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 10 feb 2023
地理位置不錯，早晨自助選擇也可以，設施和四星的沒太大差異，衞生相比四星的要好些，酒店的餐廳相比其他有些酒店帶的對外開放的餐廳選擇少。但攜程訂價格比直接在酒店訂貴不少，幸虧訂的時候想看看位置怎樣，衹訂了一天，問了下價格，剩下幾天直接在酒店續費，不但包了自助早餐還便宜好幾百。
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Niziwaganluo
Suite Boutique
Soggiorno: ott 2024
Solo
5 recensione
5.0/5
Eccezionale
Pubblicata: 24 gen 2025
非常棒，服務態度好到難以形容!
Traduci
Risposta dalla struttura: Dear Niziwaganluo,Thank you for posting a review of your recent stay in NH Collection Prague Carlo IV. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Warmest regards,Yosif MitkovGuest Relations
Utente ospite
Camera Superior matrimoniale
Soggiorno: nov 2022
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 3 gen 2023
Hotel excelente. Funcionários muito educados e prestativos. Café da manhã muito bom. Piscina deixa a desejar na temperatura, não muito quente. No mais, hotel fantástico.
Traduci
Utente ospite
Camera Deluxe per due persone
Soggiorno: ago 2023
Famiglia
77 recensione
5.0/5
Eccezionale
Pubblicata: 22 set 2023
酒店乾淨整潔舒適，唯一不景觀不太好，布拉格景點比較近，早餐超級豐盛
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to review your stay with us. As we are located in the city center not all of our rooms are with a view. Please do not hesitate to contact us before your next stay so we can provide you with a room with a city view.Kind regards,Anna TrehubovaGuest Relations
Utente ospite
Camera Superior matrimoniale
Soggiorno: set 2023
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 3 dic 2023
還不錯挺喜歡的
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your experience with us. We hope to see you back soon!Kind regards,Anna TrehubovaGuest Relations